Marriott International, Inc logo

Assistant Food and Beverage Operations Manager - Arapahoe Springs Bar and Grill

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $28.00 - $34.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional experiences and services across its diverse portfolio of brands. One of its prominent brands, Gaylord Hotels, stands out by delivering unique environments, personalized services, and innovative programming that bring guests together in extraordinary ways. Gaylord Hotels are distinguished not only by their impressive facilities but also by their vibrant team culture that fosters creativity, entrepreneurship, and heartfelt service. The company values the diverse talents and backgrounds of its employees and invests in their personal and professional growth, making it a sought-after employer... Show More

Job Requirements

  • High school diploma or GED
  • Minimum 1-3 years experience in food and beverage, culinary or related professional area
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication
  • Willingness to perform hands-on job functions as needed
  • Ability to lead and motivate a team
  • Knowledge of food safety and hygiene standards
  • Flexibility to work various shifts including weekends and holidays

Job Qualifications

  • High school diploma or GED
  • 3 years experience in food and beverage, culinary or related professional area
  • or 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major with 1 year experience in food and beverage or related professional area
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal abilities
  • Knowledge of industry standards and policies
  • Ability to manage multiple tasks and prioritize effectively
  • Problem-solving and decision-making skills
  • Commitment to providing exceptional customer service
  • Familiarity with budget and payroll management
  • Experience in coordinating cleaning and maintenance programs

Job Duties

  • Assist in ordering food and beverage supplies, cleaning supplies and uniforms
  • Supervise daily food and beverage shift operations ensuring compliance with policies, standards and procedures
  • Support and supervise monthly self inspection programs
  • Operate department equipment and report malfunctions
  • Supervise staffing levels to meet guest service, operational and financial objectives
  • Encourage and build mutual trust, respect and cooperation among team members
  • Develop goals and plans to prioritize and accomplish work
  • Celebrate successes and learn from failures
  • Communicate operational areas needing attention and follow up
  • Coordinate cleaning programs and recommend improvements
  • Follow property specific second effort and recovery plans
  • Be readily available and approachable to team members
  • Demonstrate knowledge of brand specific service culture
  • Provide exceptional customer service and exceed guest expectations
  • Serve as a role model for appropriate behaviors
  • Manage day-to-day operations to meet quality standards
  • Proactively manage guest concerns
  • Set a positive example for guest relations
  • Review guest feedback and satisfaction results with employees
  • Respond promptly to customer service requests
  • Provide information to supervisors and co-workers via multiple communication methods
  • Analyze information and solve problems effectively
  • Perform hourly job functions as needed
  • Maintain professionalism and courtesy at all times
  • Understand budgets, operating statements and payroll reports

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.