Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.35 - $30.29
Work Schedule
Standard Hours
Benefits
401(k) Plan
stock purchase plan
Discounts at Marriott properties
Commuter Benefits
employee assistance plan
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
adoption expense reimbursements
Paid parental leave
educational assistance
Paid sick leave
Paid holidays
Job Description
Marriott International is a world-renowned hospitality company known for its commitment to delivering exceptional guest experiences and fostering a supportive and rewarding working environment for its employees. Headquartered in Bethesda, Maryland, Marriott operates a portfolio of renowned hotel brands including JW Marriott and Marriott Hotels. The Seattle Marriott Waterfront, located at 2100 Alaskan Way in Seattle, Washington, is one of Marriott's distinguished properties offering guests luxurious accommodations, outstanding dining, and breathtaking waterfront views. As part of a global leader in hospitality, this property upholds Marriott's legendary standards of service and quality. The company prides itself on creating a diverse and... Show More
Job Requirements
- High school diploma or GED
- Three years experience in food and beverage, culinary, or related professional area
- Or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- One year experience in the food and beverage, culinary, or related professional area
Job Qualifications
- High school diploma or GED
- Three years experience in food and beverage, culinary, or related professional area
- Or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- One year experience in the food and beverage, culinary, or related professional area
- Strong leadership and supervisory skills
- Effective communication and interpersonal abilities
- Knowledge of food and beverage service standards and legal compliance
- Experience managing budgets and operational costs
- Ability to handle guest concerns professionally and effectively
- Demonstrated problem-solving and decision-making skills
- Familiarity with hospitality industry best practices
Job Duties
- Assists in the ordering of food and beverage supplies, cleaning supplies and uniforms
- Supervises daily food and beverage shift operation and ensures compliance with all food and beverage policies, standards and procedures
- Supports and supervises an effective monthly self inspection program
- Operates all department equipment as necessary and reports malfunction
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
- Encourages and builds mutual trust, respect, and cooperation among team members
- Develops specific goals and plans to prioritize, organize, and accomplish work
- Celebrates and fosters decisions that result in successes as well as failures
- Communicates areas that need attention to staff and follows up to ensure understanding
- Coordinates cleaning program in all food and beverage areas, identifying trends and making recommendation for improvements
- Follows property specific second effort and recovery plan
- Stays readily available/ approachable for all team members
- Demonstrates knowledge of the brand specific service culture
- Provides services that are above and beyond for customer satisfaction and retention
- Serves as a role model to demonstrate appropriate behaviors
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- Takes proactive approaches when dealing with guest concerns
- Sets a positive example for guest relations
- Stays readily available/ approachable for all guests
- Reviews comment cards and guest satisfaction results with employees
- Responds in a timely manner to customer service department requests
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
- Analyzes information and evaluates results to choose the best solution and solve problems
- Performs hourly job function if necessary
- Extends professionalism and courtesy to team members at all times
- Comprehends budgets, operating statements and payroll progress reports
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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