Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
bonus eligibility
Job Description
The Phoenician a Luxury Collection Resort Scottsdale is a premier luxury hotel located at 6000 E Camelback Rd, Scottsdale, Arizona. This distinguished property is part of The Luxury Collection Hotels & Resorts, which boasts over 120 properties in more than 35 countries. With a legacy that dates back to 1906 under the Italian CIGA brand, The Luxury Collection represents authentic and memorable guest experiences through its unique portfolio of opulent hotels and resorts. Each property is a reflection of its locale, offering guests an immersive insight into the cultural charms and treasures of the destination. The Phoenician Scottsdale stands as... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years experience in food and beverage, culinary, or related field
- Or 2-year degree in relevant discipline with at least 1 year experience
- Ability to supervise and manage daily operations
- Strong customer service orientation
- Ability to handle guest concerns proactively
- Effective communication skills
- Capability to organize and prioritize tasks
- Ability to work flexible hours including full time schedule
- Knowledge of health and safety regulations
- Proficiency with operating department equipment
Job Qualifications
- High school diploma or GED
- Experience in food and beverage, culinary, or related professional area
- 3 years preferred
- Alternatively, 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1 year experience in food and beverage or culinary
- Strong leadership and team-building skills
- Knowledge of food and beverage operations and service culture
- Excellent communication and interpersonal skills
- Ability to analyze and solve problems
- Proficiency in managing budgets and payroll
Job Duties
- Assists in ordering food and beverage supplies, cleaning supplies, and uniforms
- Supervises daily food and beverage shift operations and ensures compliance with policies, standards, and procedures
- Supports and supervises monthly self-inspection programs
- Operates department equipment as necessary and reports malfunctions
- Supervises staffing levels to meet guest service, operational needs, and financial objectives
- Encourages mutual trust, respect, and cooperation among team members
- Develops specific goals and plans to prioritize, organize, and accomplish work
- Communicates areas needing attention to staff and follows up
- Coordinates cleaning programs in all food and beverage areas and recommends improvements
- Follows property-specific second effort and recovery plans
- Demonstrates knowledge of brand-specific service culture
- Provides exceptional customer service and proactive guest concern resolution
- Sets positive examples for guest relations and stays approachable for all guests
- Reviews guest satisfaction results with employees and responds timely to customer service requests
- Provides information to supervisors and co-workers via various communication methods
- Analyzes and evaluates information to solve problems
- Performs hourly job functions when necessary
- Maintains professionalism and courtesy to team members
- Comprehends budgets, operating statements, and payroll reports
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: