Assistant Food and Beverage Operations Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional development opportunities
Job Description
Marriott International is a globally renowned hospitality company committed to delivering exceptional guest experiences through a diverse portfolio of brands. One of its prestigious brands, JW Marriott, caters to the luxury segment with more than 100 exquisite properties located in major gateway cities and distinctive resort destinations worldwide. JW Marriott takes pride in its commitment to associate well-being, training, development, and recognition, fostering a workplace environment where employees feel valued and motivated to provide outstanding service. The company emphasizes a culture rooted in the legacy of its founder, J. Willard Marriott, and focuses on innovation, genuine hospitality, and holistic well-being.... Show More
Job Requirements
- High school diploma or GED
- Minimum of three years experience in food and beverage, culinary, or related professional area
- OR two-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related field
- At least one year experience in food and beverage, culinary, or related professional area
- Ability to communicate effectively with guests and team members
- Strong organizational and leadership skills
- Capability to manage budgets and operating reports
- Willingness to perform hourly job functions when necessary
- Ability to maintain a professional and courteous demeanor
- Availability to work full-time at San Antonio Marriott Rivercenter
Job Qualifications
- High school diploma or GED with three years experience in food and beverage, culinary or related field
- OR two-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major with one year experience
- Strong knowledge of food and beverage operations
- Excellent customer service and communication skills
- Leadership and supervisory experience
- Ability to analyze operational reports and budgets
- Effective problem-solving skills
- Proficiency with department equipment and safety standards
- Demonstrated ability to foster teamwork and cooperation among staff
- Commitment to brand service culture standards
Job Duties
- Assists in ordering food and beverage supplies, cleaning supplies and uniforms
- Supervises daily food and beverage shift operations ensuring compliance with policies and standards
- Supports and supervises monthly self-inspection programs
- Operates department equipment and reports malfunctions
- Supervises staffing levels to meet guest service, operational needs and financial goals
- Encourages mutual trust, respect, and cooperation among team members
- Develops goals and plans to prioritize and organize work
- Communicates attention areas to staff and follows up to ensure understanding
- Coordinates cleaning program in all food and beverage areas identifying trends and improvements
- Follows property-specific second effort and recovery plans
- Demonstrates knowledge of brand specific service culture
- Provides services exceeding customer satisfaction and retention expectations
- Serves as a role model for appropriate behaviors
- Manages daily operations ensuring quality and meeting customer expectations
- Takes proactive approaches to guest concerns
- Reviews guest satisfaction feedback with employees
- Responds timely to customer service department requests
- Provides information to supervisors and co-workers
- Analyzes information to solve problems effectively
- Performs hourly job functions if necessary
- Extends professionalism and courtesy to team members
- Comprehends budgets, operating statements, and payroll progress reports
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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