Assistant Food and Beverage Operations Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $27.69
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional service, innovation, and a strong company culture that values diversity and inclusion. The West Palm Beach Marriott, located at 1001 Okeechobee Blvd, West Palm Beach, Florida, is a prominent property within the Marriott portfolio that offers guests a luxurious and comfortable experience backed by the brand's renowned hospitality standards. This hotel blends Southern charm with modern luxury, delivering memorable stays for both leisure and business travelers. Marriott International prides itself on fostering an environment where associates from different backgrounds are welcomed and encouraged... Show More
Job Requirements
- High school diploma or GED
- minimum three years of experience in food and beverage, culinary, or related fields
- or two-year degree in a related major
- at least one year of relevant experience if degree is held
- availability for day and evening shifts
- open availability
- strong communication and interpersonal skills
- ability to work full time
- willingness to perform hourly job functions when necessary
- knowledge of operational budgets and payroll
- ability to operate department equipment
- commitment to upholding safety and cleanliness standards
Job Qualifications
- High school diploma or GED
- three years of experience in food and beverage, culinary, or related professional area
- or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- one year of experience in food and beverage, culinary, or related professional area
- experience in supervising daily operations
- strong leadership and communication skills
- ability to manage budgets and financial reports
- knowledge of food and beverage policies, standards, and legal obligations
- customer service orientation
- problem-solving skills
- ability to handle multiple tasks in a fast-paced environment
Job Duties
- Assists in ordering food and beverage supplies, cleaning supplies, and uniforms
- supervises daily food and beverage shift operation and ensures compliance with all food and beverage policies, standards, and procedures
- supports and supervises an effective monthly self-inspection program
- operates all department equipment as necessary and reports malfunction
- supervises staffing levels to ensure guest service, operational needs, and financial objectives are met
- encourages and builds mutual trust, respect, and cooperation among team members
- develops specific goals and plans to prioritize, organize, and accomplish work
- celebrates and fosters decisions that result in successes as well as failures
- communicates areas that need attention to staff and follows up to ensure understanding
- coordinates cleaning program in all food and beverage areas including general clean, identifying trends and making recommendations for improvements
- follows property specific second effort and recovery plan
- stays readily available and approachable for all team members
- demonstrates knowledge of the brand specific service culture
- provides services that are above and beyond for customer satisfaction and retention
- serves as a role model to demonstrate appropriate behaviors
- manages day-to-day operations ensuring quality, standards, and meeting customer expectations
- takes proactive approaches when dealing with guest concerns
- sets a positive example for guest relations
- stays readily available and approachable for all guests
- reviews comment cards and guest satisfaction results with employees
- responds in a timely manner to customer service department requests
- provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
- analyzes information and evaluates results to choose the best solution and solve problems
- performs hourly job function if necessary
- extends professionalism and courtesy to team members at all times
- comprehends budgets, operating statements, and payroll progress reports
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: