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Marriott

Assistant Food and Beverage Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.18 - $38.46
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility

Job Description

Marriott International is a globally renowned hospitality company known for its commitment to exceptional guest experiences and innovative service across a wide portfolio of hotel brands. Among its luxury offerings is JW Marriott, a distinguished brand with more than 100 properties located in gateway cities and sought-after resort destinations around the world. JW Marriott places a strong emphasis on the well-being and development of its associates, fostering a supportive community where individuals can pursue their passions and grow professionally. The company culture encourages diversity, inclusion, and employee engagement, making it a compelling place for hospitality professionals seeking meaningful careers.
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Job Requirements

  • high school diploma or GED
  • three years experience in food and beverage, culinary, or related professional area
  • or two-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
  • one year experience in food and beverage, culinary, or related professional area
  • ability to work full time
  • willingness to perform hourly job functions
  • strong interpersonal skills
  • ability to manage budgets and payroll
  • effective communication skills

Job Qualifications

  • high school diploma or GED
  • three years experience in food and beverage, culinary, or related field
  • or two-year degree in food service management, hotel and restaurant management, hospitality, or business administration
  • one year experience in food and beverage, culinary, or related field
  • strong leadership skills
  • excellent communication skills
  • ability to manage budgets and payroll
  • knowledge of food and beverage operations
  • aptitude for problem-solving
  • ability to foster team cooperation
  • experience with customer service excellence

Job Duties

  • assists in ordering food and beverage supplies, cleaning supplies, and uniforms
  • supervises daily food and beverage shift operations ensuring compliance with policies and standards
  • supports and supervises monthly self-inspection programs
  • operates department equipment and reports malfunctions
  • supervises staffing levels to meet guest service, operational, and financial objectives
  • encourages mutual trust, respect, and cooperation among team members
  • develops goals and plans to prioritize and accomplish work
  • communicates areas needing attention to staff and follows up
  • coordinates cleaning programs identifying trends and recommending improvements
  • follows recovery plans and stays approachable for all team members
  • demonstrates knowledge of brand-specific service culture
  • provides exceptional customer service
  • serves as a role model demonstrating professional behaviors
  • manages day-to-day operations ensuring quality and customer expectations
  • takes proactive approaches with guest concerns
  • sets positive guest relations examples
  • reviews guest satisfaction results with employees
  • responds timely to customer service requests
  • provides information to supervisors and coworkers via various communication methods
  • analyzes information to solve problems
  • performs job functions as necessary
  • extends professionalism and courtesy
  • comprehends budgets, operating statements, and payroll reports

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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