Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.35 - $30.29
Work Schedule
Standard Hours
Benefits
401(k)
stock purchase plan
Employee Discounts
Commuter Benefits
employee assistance plan
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance
Paid sick leave
Paid holidays
Job Description
Seattle Marriott Waterfront is a premier hotel located in the heart of Seattle, Washington, offering guests stunning waterfront views alongside top-tier accommodations and dining experiences. As part of the Marriott International family, this establishment prides itself on delivering exceptional service and hospitality in a vibrant urban setting. The hotel serves both business and leisure travelers, providing a comfortable and welcoming environment combined with a commitment to excellence in food and beverage service. Marriott International is a global leader in the hospitality industry, known for its dedication to inclusive culture, career development opportunities, and employee well-being. This particular location emphasizes delivering... Show More
Job Requirements
- High school diploma or GED
- 3 years experience in food and beverage, culinary or related professional area
- OR 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1 year experience in food and beverage, culinary, or related professional area
- Ability to supervise daily operations
- Excellent interpersonal and communication skills
- Availability to work full-time on-site
- Capability to operate food and beverage department equipment
- Understanding of budgets and payroll reports
- Commitment to guest satisfaction and team leadership
- Willingness to perform hourly job functions if necessary
Job Qualifications
- High school diploma or GED with 3 years experience in food and beverage, culinary or related field
- OR 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience
- Proven supervisory experience in food and beverage operations
- Strong knowledge of food and beverage policies, standards and procedures
- Excellent communication and leadership skills
- Ability to build and maintain cooperative team environments
- Skilled in customer service with problem-solving ability
- Familiarity with budgeting, operating statements and payroll management
- Proficient in operating food and beverage department equipment
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Detail-oriented with strong organizational capabilities
Job Duties
- Assist in ordering food and beverage supplies, cleaning supplies and uniforms
- Supervise daily food and beverage shift operations ensuring compliance with policies, standards and procedures
- Support and supervise a monthly self-inspection program
- Operate department equipment as necessary and report malfunctions
- Supervise staffing levels to meet guest service, operational and financial objectives
- Encourage and build mutual trust, respect, and cooperation among team members
- Develop specific goals and plans to prioritize and accomplish work
- Celebrate and foster decisions that result in successes and failures
- Communicate areas needing attention to staff and follow up
- Coordinate cleaning programs in all food and beverage areas and recommend improvements
- Follow property specific second effort and recovery plans
- Stay readily available and approachable for all team members
- Demonstrate knowledge of brand-specific service culture
- Provide services beyond customer expectations
- Serve as a role model demonstrating appropriate behaviors
- Manage day-to-day operations ensuring quality and customer expectations
- Take proactive approaches in guest concerns
- Set positive examples for guest relations
- Review comment cards and guest satisfaction results
- Respond timely to customer service requests
- Provide information to supervisors and co-workers via telephone, email, or in person
- Analyze information and evaluate results for problem solving
- Perform hourly job functions if necessary
- Extend professionalism and courtesy to team members
- Understand budgets, operating statements and payroll progress reports
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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