Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $62,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Signia by Hilton Atlanta is a prestigious and milestone property boasting 976 rooms and offering an elevated hospitality experience that redefines Southern Hospitality. This property is a proud member of the Hilton family, recognized globally as a leader in the hospitality industry since 1919. Hilton stands for innovation, quality, and success, with a long-standing reputation for providing exceptionally memorable guest experiences across its global network. The Atlanta location continues this proud tradition by delivering outstanding service, amenities, and value to both business and leisure travelers.
At Signia by Hilton Atlanta, the commitment to excellence is reflected in every ... Show More
At Signia by Hilton Atlanta, the commitment to excellence is reflected in every ... Show More
Job Requirements
- Open availability required
- Must be able to work nights, weekends, and holidays
- Prior experience in food and beverage management
- Ability to lead and supervise a large team
- Strong organizational and multitasking skills
- Commitment to upholding health and safety standards
- Excellent guest service orientation
- Bachelor’s degree preferred but not required
Job Qualifications
- Strong food and beverage background in a multi-unit setting
- Previous hotel experience preferred
- Great approach to teamwork and a genuine passion for delivering exceptional customer service
- Demonstration of Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and operating with urgency and discipline
- Ability to perform in a fast-paced, dynamic environment
- Effective communication and leadership skills
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including supervision, professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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