Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $62,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
Signia by Hilton Atlanta is a distinguished luxury hotel that redefines Southern hospitality in the vibrant city of Atlanta. This milestone 976-room property offers guests an elevated and memorable experience through exceptional service and premium amenities. Catering to both business and leisure travelers, Signia by Hilton Atlanta stands out as a premier destination known for its high standards of quality, comfort, and guest satisfaction. The hotel features diverse dining options including Homespun, Nest on 4, In Room Dining, and Highball, each offering unique culinary experiences inspired by Southern flavors and contemporary trends. With an impressive team of 65 employees, Signia... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in food and beverage operations management
- Open availability to work nights, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to lead and motivate a large team
- Flexibility to adapt to a fast-paced environment
- Commitment to delivering exceptional customer service
Job Qualifications
- Previous experience in food and beverage management in a multi-unit setting
- Prior hotel experience preferred
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Knowledge of health, safety, and sanitation standards
- Ability to work flexible hours including nights, weekends, and holidays
- Demonstrated passion for hospitality and teamwork
- Proven ability in budget management and inventory control
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, and department management
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance through supervision, professional development, scheduling, counseling, evaluations, and recognition
- Meet and greet guests, respond to inquiries, requests, and issues promptly and efficiently, and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and implement improvements
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Assist in recruiting, interviewing, and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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