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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
The Omni Dallas Hotel is a premier luxury hotel located in the heart of downtown Dallas. Connected to the Dallas Convention Center via sky bridge and surrounded by a vibrant neighborhood rich with restaurants, shops, and entertainment options, the hotel offers an unmatched experience for both business and leisure travelers. The Omni Dallas Hotel proudly meets the U.S. Green Building Council LEED Gold Certification standards, reflecting its commitment to environmental sustainability and conservation. This notable achievement places the hotel at the forefront of eco-friendly hospitality in the city. With a welcoming environment and a dedicated team, the Omni Dallas Hotel... Show More
Job Requirements
- Bachelor's degree or equivalent
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Strong leadership and supervisory skills
- Effective communication skills
- Knowledge of food safety and sanitation standards
- Ability to handle guest complaints professionally
- Familiarity with liquor liability laws
- Ability to work under pressure in a fast-paced environment
Job Qualifications
- Bachelor's degree or equivalent
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Strong leadership and supervisory skills
- Excellent communication and customer service abilities
- Knowledge of food safety and sanitation standards
- Ability to handle guest complaints professionally
- Familiarity with liquor laws and safety procedures
- Experience in cost control and sales promotion strategies
Job Duties
- Provide training and supervision of all personnel including assistant managers and supervisors
- Ensure prompt, courteous service complying with Omni Food and Beverage standards and company policies
- Conduct daily pre-meal meetings with service staff
- Supervise floor operations during service
- Monitor timing of guest experience
- Handle guest complaints to satisfaction
- Maintain smooth running operation
- Create weekly schedules for Front of the House staff
- Coordinate scheduled adherence of kitchen, stewarding and cashier staff
- Ensure side-stations are fully stocked and side-work is completed
- Maintain beverage machine functionality
- Manage station rotations in seating
- Assist in seating or service as needed
- Coordinate dining room functions during service
- Monitor productivity and performance of service staff
- Critique quality and consistency of food product
- Ensure proper posting of special boards and descriptions
- Check food quality and presentation from kitchen
- Maintain food displays during service
- Monitor guest satisfaction comments regarding food and service
- Recognize and attend to repeat guests
- Review daily reservations and VIP lists
- Handle special attention details appropriately
- Maintain restaurant cleanliness and atmosphere
- Enforce staff uniform and appearance standards
- Inspect tabletops, side-stations and tray stands regularly
- Inspect menus daily
- Ensure equipment cleanliness and good condition
- Maintain neat and orderly work areas
- Adjust lighting and music appropriately per meal period
- Control restaurant profitability through cost management
- Perform positive up-selling with service staff
- Expedite table turnover and resetting
- Implement sales promotions and merchandising programs
- Be familiar with beverage procedures and assist cashier
- Adhere to all company policies and procedures
- Know emergency procedures including CPR and prevent accidents
- Enforce liquor liability laws
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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