Assistant Food and Beverage Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $63,000.00
Work Schedule
Flexible
Benefits
Go Hilton travel program
Employee stock purchase plan
maternity and parental leave
Debt-free education program
Flexible shifts and days off
Comprehensive health insurance
Paid Time Off
401k plan with company match
Job Description
Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a distinguished full-service hotel located in the heart of Chicago, offering luxurious accommodations and exceptional services that cater to both business and leisure travelers. As a part of Hilton Worldwide Holdings Inc., a global leader in the hospitality industry, Embassy Suites by Hilton prides itself on outstanding guest experiences, modern amenities, and a highly professional, inclusive work environment. This particular property boasts elegant suites, multiple food and beverage outlets, banquet facilities, and convenient access to the iconic Magnificent Mile, making it a prime destination for visitors to Chicago. Hilton's commitment to... Show More
Job Requirements
- Minimum 1-2 years of leadership experience in food and beverage
- Outgoing personality
- Ability to deliver exceptional guest service
- Strong team player with leadership qualities
- Availability to work flexible shifts and weekends
- Knowledge of health and safety regulations
- Effective communication skills
Job Qualifications
- At least 1-2 years of leadership experience in food and beverage
- Genuine passion to create memorable guest experiences
- Strong communication and interpersonal skills
- Ability to manage and develop a team effectively
- Knowledge of food and beverage operations and industry standards
- Experience with budget and inventory management
- Problem-solving and conflict resolution skills
- High school diploma or equivalent, with higher education preferred
Job Duties
- Assist in the management of all food and beverage operations to include guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including supervision, professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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