Assistant Food and Beverage Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $63,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
401k plan
Employee Stock Purchase Program
maternity and parental leave
debt-free education
Flexible Shifts
Job Description
Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a renowned full-service hotel located in the vibrant heart of Chicago. Situated on the famous Magnificent Mile, this hotel offers guests a luxurious and comfortable stay with modern amenities, exceptional service, and convenient access to some of Chicago's best shopping, dining, and entertainment experiences. As part of the Hilton portfolio, Embassy Suites upholds a high standard of hospitality, putting guests first and creating memorable experiences that encourage repeat visits and positive reviews. The hotel features spacious suites, multiple dining options, and versatile event spaces, making it a preferred venue for both... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years of leadership experience in food and beverage
- Strong communication skills
- Ability to work flexible shifts and days off
- Customer-focused attitude
- Ability to manage multiple tasks and prioritize effectively
- Basic knowledge of health, safety and sanitation standards
Job Qualifications
- At least 1-2 years of leadership experience in food and beverage
- Strong passion for customer service and guest experience
- Demonstrated ability to create memorable guest experiences
- Experience in team supervision, training and development
- Knowledge of budget management, inventory control and operational systems
- Excellent communication and interpersonal skills
- Ability to resolve guest concerns professionally and efficiently
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including supervision, professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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