Assistant Food and Beverage Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $63,000.00
Work Schedule
Flexible
Benefits
Go Hilton travel program
Employee Stock Purchase Program
maternity and parental leave
debt-free education
Flexible Shifts
Comprehensive health insurance
Mental Health Resources
Paid Time Off
401K plan and company match
Job Description
Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a premier full-service hotel located in the heart of Chicago’s vibrant downtown area, renowned for its upscale accommodations and exceptional guest experiences. Part of the globally recognized Hilton brand, this property offers travelers an inviting atmosphere with spacious suites, impeccable service, and convenient access to one of the city’s most iconic shopping and cultural districts, the Magnificent Mile. Known for blending comfort with luxury, the Embassy Suites by Hilton delivers a seamless hospitality experience that caters to both business travelers and leisure guests alike, committed to exceeding expectations with every stay.Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years of leadership experience in food and beverage operations
- Strong interpersonal and communication skills
- Ability to work flexible shifts and weekends
- Basic understanding of budgeting and inventory management
- Ability to train, mentor and develop team members
- Commitment to high standards of guest service and hospitality
Job Qualifications
- At least 1-2 years of leadership experience in food and beverage
- Outgoing personality with a passion for customer service
- Ability to create memorable guest experiences
- Strong communication and interpersonal skills
- Proficiency in managing budgets and inventory
- Experience with staff scheduling and performance evaluations
- Knowledge of health, safety and sanitation standards
Job Duties
- Assist in the management of all food and beverage operations to include guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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