Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,700.00 - $60,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
Retirement Plan
Job Description
Kessler Hospitality is a distinguished portfolio of artistically inspired boutique hotels known for their unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties spread across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel in the Kessler Hospitality collection integrates exquisite art, music, and cultural influences in a deliberately approachable manner. The brand prides itself on creating unforgettable experiences through redefined Bohemian luxury, catering specifically to the individualist traveler. From contemporary urban icons to premier luxury lodges and elite ski resorts, Kessler Hospitality's hotels are bold, original, and designed with style and guest experience at the... Show More
Job Requirements
- At least 2 years of progressive experience in a hotel or a related field
- 4-year college degree or 2-year college degree and 1 or more years of related experience
- Long hours sometimes required
- Medium work requiring exertion of physical force
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize functions
- Attentive, friendly, courteous, and service-oriented approach
- Attendance at all required meetings and training
- Participation in management on duty coverage as needed
- Maintain attendance per Highgate Hotel standards
- Maintain high standards of personal appearance and grooming
- Compliance with hotel standards and regulations for safety and efficiency
- Productivity focus with problem identification and solution implementation
- Effective handling of problems
- Ability to interpret complex data and information
- Maintain confidentiality
- Perform other duties as assigned
- Maintain warm and friendly demeanor
Job Qualifications
- At least 2 years of progressive experience in a hotel or related field
- 4-year college degree or 2-year college degree with additional experience
- Strong communication skills both verbal and written
- Ability to multitask and prioritize
- Effective problem-solving skills
- Experience in staff supervision and training
- Knowledge of health, safety, and liquor laws
- Familiarity with F&B operations and menu planning
- Proficiency in preparing and submitting reports
- Capability to maintain professionalism and confidentiality
Job Duties
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Oversee all aspects of daily outlet operations
- Supervise outlet personnel
- Respond to guest complaints promptly
- Collaborate with other F&B managers and communicate issues
- Keep supervisor informed of problems needing attention
- Assist in coordinating and monitoring loss prevention
- Prepare and submit reports timely
- Monitor quality of service
- Assist in menu planning
- Ensure compliance with liquor laws, health and sanitation regulations
- Ensure adherence to SOPs and requisition procedures
- Be visible on the floor and assist staff during meal periods
- Conduct staff performance reviews
- Train employees on SOPs and job tasks
- Participate in departmental and hotel training
- Interview frontline F&B candidates and follow hiring standards
- Complete tip reporting
- Implement and monitor corporate promotions
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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