Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $62,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Complimentary Meals
Life insurance
long-term disability
short-term disability
Flexible spending account
Health savings account
401(k)
Athletic merchandise discounts
complimentary golf
Job Description
The hiring establishment is a distinguished private club known for its exceptional food and beverage services, exclusive social events, and commitment to providing members with a superior hospitality experience. The club has built a reputation for elegance, personalized service, and a welcoming environment where members and guests can enjoy dining and entertainment in a refined setting. With numerous dining outlets, banquet spaces, and events held throughout the year, the club prides itself on maintaining high standards in both service quality and operations management. The food and beverage department plays a crucial role in supporting and enhancing the club's overall mission... Show More
Job Requirements
- High school diploma or GED
- relevant experience in food and beverage management or hospitality
- ability to lead and supervise food and beverage staff
- strong communication and interpersonal skills
- flexibility to work varied shifts including weekends and holidays
- ability to perform physical tasks including bending, lifting, standing for long periods
- ability to work indoors and outdoors
- professional appearance
- alcohol awareness certification preferred
Job Qualifications
- High school diploma or GED required
- completion or current pursuit of a degree in hospitality management or a related field is preferred
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, strong communication skills, and work with a minimum of supervision
- must present a neat and professional appearance
- alcohol awareness certification a plus
- work requires interactions with members, the public, and co-workers
- must be flexible to work shifts: days, evenings, weekends, holidays
- strong customer service orientation
- must have excellent communication skills
- customer service problem solving skills
Job Duties
- Serves as liaison between service personnel and the club's management team
- supervises daily shifts keeping senior leadership informed of teammate accomplishments and both teammate and member infractions via written communication
- performs walkthrough prior-to, upon close of, and throughout meal service times to ensure that club areas are cleaned and member-ready
- ensures the correct setup, breakdown and reset of dining outlet/banquet spaces and food & drink service areas
- ensures team is setup for success by verifying service areas are stocked and maintained with all supplies needed for shift
- ensures equipment/service area is cleaned as indicated by side work sheet at beginning and end of shift and informs senior leadership of necessary repairs as they occur
- ensures scheduled staff is present, knowledgeable of that day's duties, and is performing their duties in accordance with established standards
- oversees and leads team to ensure the smooth and efficient operation of F&B department ensuring that the team adheres to company policies
- monitors and supervises staff by maintaining a visible floor presence and assists co-workers with member service
- trains and supervises food and beverage staff
- assures the effective orientation and training for new staff and develops ongoing training programs for the existing staff in maintaining the highest standards
- holds pre-shift / pre-function line up with staff to ensure smooth, efficient service
- checks out servers at the end of their shift ensuring all closing side work / resets are complete, settlement reports are in order, and data is accurately entered into End-of-Day report
- researches and communicates trends, inventory needs, and makes recommendations according to feedback
- takes a proactive approach in achieving departmental goals: revenue, payroll, promotional, and others as assigned by the Director of Food & Beverage
- constantly seeks opportunities to support team members by assisting with the training and development of both new and existing employees
- opens/closes clubhouse and is responsible for securing property
- adheres to and enforces uniform standards while on property
- assists in monthly inventory
- assists in ancillary outlets with responsibilities specific to the area based on business needs (banquets, training & development, a la carte, beverage, men's grille, reception)
- handles employee concerns, promotes a positive work environment, and promotes a positive team atmosphere with all management and staff
- conducts employee reviews and administers disciplinary action needed, per company policy
- completes other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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