Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $26.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Meal Allowances
Job Description
Hotel Californian is a distinguished luxury hotel known for its sophisticated ambiance and exceptional guest services, offering guests an unmatched hospitality experience. Situated in a prime location, this hospitality establishment is dedicated to blending contemporary design with classic comfort, providing its guests with the finest accommodations and amenities. The hotel features multiple food and beverage outlets, including Goat Tree, Tan Tan Pool Deck, and In-Room Dining (IRD) services, each promising exceptional culinary experiences and impeccable service standards.
The Assistant Food and Beverage (F&B) Manager role at Hotel Californian is central to maintaining and elevating these high service standards. Reportin... Show More
The Assistant Food and Beverage (F&B) Manager role at Hotel Californian is central to maintaining and elevating these high service standards. Reportin... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage operations preferred
- ability to work nights, weekends and holidays when business needs dictate
- ability to perform all essential duties satisfactorily
- customer service experience
- strong interpersonal skills
- ability to handle cash and operate POS systems
Job Qualifications
- Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others
- knowledge and ability to learn POS systems
- ability to communicate effectively in English both written and verbally
- ability to think clearly and remain calm under pressure making sound logical decisions quickly
- planning and organizational ability with attention to detail and documentation
- familiarity with food and beverage cost controls
- food handlers certificate
- proficiency in Microsoft Office
- knowledge of Open Table restaurant reservation software desired
Job Duties
- Assist F&B Manager in preparing weekly work schedules in accordance with staffing guidelines and labor forecasts
- continually monitor staff performance in all phases of service and job functions ensuring all departmental standards are maintained
- recommend corrective action and alert management of potential issues
- respond promptly and professionally to guest requests and complaints
- guarantee security and confidentiality of guest and hotel information
- make appropriate service recovery gestures according to established guidelines
- assist in all cash handling functions including POS system, registers and daily reports
- facilitate and oversee events, large parties, private dining and IRD in the absence of the Manager
- complete table side visits ensuring complete guest satisfaction
- open and close restaurant sending daily shift report to Management
- inspect venues daily to ensure high quality food and presentation and cleanliness
- assist in conducting pre-shift meetings to inform staff of daily events and review daily specials
- ensure team completes side work duties
- promote teamwork and quality service through daily communication and coordination with other departments
- routinely greet guests, serve food and beverage, and take reservations and maintain reservation system
- maintain knowledge of beverage selections, ingredients and presentation standards
- maintain up to date knowledge of and abide by all state liquor regulations
- attend required meetings and training
- perform other duties as assigned by the F&B Manager and Director of F&B Operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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