Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $73,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career Development
team environment
Employee Discounts
Retirement Plan
Job Description
Hotel Californian is a distinguished hospitality establishment known for its commitment to fostering a creative, entrepreneurial, and energetic work atmosphere. Located in a vibrant setting, the hotel prides itself on its passionate team who embrace challenges and contribute actively to the hotel's success. This establishment values a workplace culture centered around family, work-life balance, and community engagement. Hotel Californian is dedicated to developing its staff by providing continuous support and opportunities for career growth within the organization. Employees take pride in being part of a team that not only strives for excellence in service but also promotes a supportive and... Show More
Job Requirements
- Knowledge and ability to learn POS systems is required
- Ability to satisfactorily communicate in English, both written and verbally
- Ability to think clearly and remain calm under pressure, making sound and logical decisions quickly
- Planning and organizational ability with attention to detail and documentation
- Able to work nights, weekends and holidays when business needs dictate
- Familiarity with food and beverage cost controls
- Food Handlers Certificate
- Proficiency in Microsoft Office
- Knowledge of Open Table restaurant reservation software system is desired
Job Qualifications
- Ability to perform essential job duties with or without reasonable accommodation
- Knowledge and ability to learn POS systems
- Ability to satisfactorily communicate in English, both written and verbally
- Ability to think clearly and remain calm under pressure, making sound and logical decisions quickly
- Planning and organizational ability with attention to detail and documentation
- Familiarity with food and beverage cost controls
- Food Handlers Certificate
- Proficiency in Microsoft Office
- Knowledge of Open Table restaurant reservation software system is desired
Job Duties
- Assist F+B Manager in preparing weekly work schedules in accordance with staffing guidelines and labor forecasts
- Continually monitor staff performance in all phases of service and job functions, ensuring that all departmental standards are maintained
- Monitor performance and recommend corrective action, alert management of potential issues
- Respond in a prompt and professional manner to guest requests and complaints
- Guarantee security and confidentiality of guest and hotel information
- Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
- Assist in all cash handling functions including POS system, registers and daily reports, policies and procedures
- Facilitate and oversee events, large parties, private dining and IRD, in the absence of the Manager
- Complete table side visits ensuring complete guest satisfaction
- Opening/Closing restaurant sending daily shift report to Management
- Inspect venues daily to ensure high quality food and food presentation and cleanliness
- Assist in conducting pre-shift meetings to inform staff of daily events and review daily specials
- Assist F+B Manager in ensuring team completes side work duties
- Promote teamwork and quality service through daily communication and coordination with other departments
- May routinely greet guests, serve food and beverage, and take reservations and maintain reservations system
- Maintain complete knowledge of all beverage selections available in the restaurant as well as ingredients and presentation standards for all menu items and daily specials
- Maintain up to date knowledge of and abide by all state liquor regulations
- Attend required meetings and training
- Perform other duties as assigned by the F+B Manager and Director, F+B Operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: