Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,400.00 - $62,400.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Palm House is a distinguished restaurant known for its unique blend of Japanese-Peruvian fusion cuisine. This establishment offers an exceptional dining experience characterized by innovative dishes that merge the rich culinary traditions of Japan and Peru, creating an unforgettable gastronomic journey for its guests. Located in a luxurious setting, Palm House caters to a sophisticated clientele who appreciate not only the quality of the food but also the ambiance and high level of service. The restaurant prides itself on its attention to detail, from the carefully curated menu to the elegant presentation and the warm, attentive service provided by its... Show More
Job Requirements
- Ability to stand and walk for extended periods during service
- Capable of lifting up to 25 pounds and assisting with setup or breakdown of event spaces
- Ability to navigate busy dining areas safely while maintaining attention to detail
- Comfortable performing repetitive tasks, bending, reaching, and moving quickly to respond to service needs
- Ability to work flexible schedules, including evenings, weekends, and holidays
Job Qualifications
- Minimum of 5 years of experience in luxury hotel or high-end restaurant operations, preferably with Japanese, Peruvian, or fusion cuisine
- Demonstrated success in leadership roles with front-of-house management and staff supervision
- Strong knowledge of food and beverage operations, service standards, and hospitality best practices
- Excellent organizational, time management, and multitasking skills in a fast-paced environment
- Proficient in restaurant management systems (POS, scheduling, inventory), Microsoft Office, and reporting tools
- Exceptional interpersonal, communication, and guest service skills
- Ability to work flexible schedules, including evenings, weekends, and holidays
Job Duties
- Assist in overseeing daily restaurant operations to ensure seamless service and adherence to Palm House standards
- Support planning, organizing, and coordinating of service for breakfast, lunch, and dinner, including special events and private dining
- Ensure proper execution of operational procedures, including opening and closing protocols, inventory tracking, and cost control measures
- Monitor and maintain adherence to health, safety, and sanitation standards in line with local, state, and federal regulations
- Supervise, mentor, and train front-of-house staff, including servers, hosts, bartenders, and bussers, promoting high performance and professionalism
- Conduct regular team meetings to reinforce service standards, introduce menu updates, and motivate staff
- Assist in hiring, onboarding, scheduling, and performance management to optimize team efficiency
- Encourage a collaborative and respectful work environment, fostering teamwork and staff engagement
- Maintain a visible presence on the floor, engaging with guests to ensure exceptional service and address any concerns or special requests
- Collaborate with culinary staff to ensure proper execution of menu items, presentation, and quality standards
- Assist in implementing guest feedback initiatives to enhance overall dining experiences
- Uphold Forbes-level service standards, ensuring every guest interaction reflects Palm House's luxury brand
- Assist in monitoring and controlling labor, food, and beverage costs while maximizing revenue and profitability
- Support the F&B Manager with budgeting, forecasting, and reporting operational performance
- Review and approve daily revenue reports, POS entries, and inventory documentation
- Contribute to strategic planning for promotions, special events, and menu enhancements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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