Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $73,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Flexible Schedule
Job Description
Hotel Californian is a distinguished hospitality establishment recognized for fostering a creative, entrepreneurial, and energetic work environment. Setting itself apart as a premier hotel, Hotel Californian takes pride in cultivating a workplace culture that values family, work-life balance, and community, while championing the professional growth of its team members. Employees at the hotel are encouraged to embrace challenges and contribute meaningfully to the overall success of the organization, resulting in a dynamic and inclusive workplace where passion and commitment are celebrated. With support structures in place, the hotel actively invests in career development, providing ample opportunities for employees to advance... Show More
Job Requirements
- knowledge and ability to learn POS systems
- ability to satisfactorily communicate in English, both written and verbally
- ability to think clearly and remain calm under pressure, making sound and logical decisions quickly
- planning and organizational ability with attention to detail and documentation
- able to work nights, weekends and holidays when business needs dictate
- familiarity with food and beverage cost controls
- food handlers certificate
- proficiency in Microsoft Office
- knowledge of Open Table restaurant reservation software system is desired
Job Qualifications
- ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others
- knowledge and ability to learn POS systems
- ability to satisfactorily communicate in English, both written and verbally
- ability to think clearly and remain calm under pressure, making sound and logical decisions quickly
- planning and organizational ability with attention to detail and documentation
- familiarity with food and beverage cost controls
- food handlers certificate
- proficiency in Microsoft Office
- knowledge of Open Table restaurant reservation software system is desired
Job Duties
- assist F&B Manager in preparing weekly work schedules in accordance with staffing guidelines and labor forecasts
- continually monitor staff performance in all phases of service and job functions, ensuring that all departmental standards are maintained
- rectify any deficiencies through training, development of staff or corrective action
- monitor performance and recommend corrective action
- alert management of potential issues
- respond in a prompt and professional manner to guest requests and complaints
- guarantee security and confidentiality of guest and hotel information
- make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
- assist in all cash handling functions including POS system, registers and daily reports, policies and procedures
- facilitate and oversee events, large parties, private dining and IRD, in the absence of the Manager
- complete table side visits ensuring complete guest satisfaction
- open/close restaurant sending daily shift report to Management
- inspect venues daily to ensure high quality food and food presentation and cleanliness
- assist in conducting pre-shift meetings to inform staff of daily events
- review daily specials
- assist F&B Manager in ensuring team completes side work duties
- promote teamwork and quality service through daily communication and coordination with other departments
- may routinely greet guests, serve food and beverage, and take reservations and maintain reservations system
- maintain complete knowledge of all beverage selections available in the restaurant as well as ingredients and presentation standards for all menu items and daily specials
- maintain up to date knowledge of and abide by all state liquor regulations
- attend required meetings and training
- perform other duties as assigned by the F&B Manager and Director, F&B Operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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