
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $61,200.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Tuition Reimbursement
Job Description
The Omni Hotels & Resorts brand represents a refined and luxurious experience for travelers and guests all around the world. This particular property is a 605-room convention center hotel located in the vibrant heart of downtown Oklahoma City. Positioned strategically next to the Paycom Center, home of the OKC Thunder, and the Oklahoma Convention Center, the hotel is also directly across from the expansive 70-acre Scissortail Park, providing guests with plenty of opportunities for outdoor enjoyment and leisure in a metropolitan setting. The hotel caters to a diverse clientele, including business travelers, convention attendees, tourists, and locals looking for upscale... Show More
Job Requirements
- Move bend lift carry push pull and place objects weighing up to 40 pounds without assistance
- Stand or walk for an extended period or for an entire work shift
- Requires repetitive motion
- May work both indoors and outdoors
Job Qualifications
- At least 2 years management experience in food and beverage restaurant operation preferably in a hotel and or fine dining restaurant or completion of Omni Food and Beverage LID Program
- Proven leadership skills and ability to train develop and motivate staff
- Ability to teach employees importance of interacting with internal external guests and courteously solve internal requests
- Prior experience managing schedules inventory payroll service recovery and associate relations matters required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests management and co-workers
- Ability to multi-task and work in fast paced environment
- Must be proficient with necessary software and programs
- Ability to work well under pressure managing a high volume of orders and guest requests
- Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment
- Must be able to work a variety of shifts including weekends and holidays
Job Duties
- Responsible for assigned shift assisting in overall management
- Supervision and coordination of the outlet floor including employees and guests during outlet operation
- Supervise the maintenance of outlet dining room for cleanliness sanitation and appearance
- Communicate daily pre-meal meeting with service staff daily
- Monitor each guest experience to include timing food quality and presentation
- Monitor guest satisfaction and comments regarding overall outlet experience
- Ensure follow up for any guest complaints ensuring guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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