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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States, known for its fast growth and dynamic presence in the hospitality industry. With a diverse portfolio that spans full-service and focused hotels across major cities, Sonesta has established a strong reputation by owning, managing, and franchising properties across more than 1000 locations in eight countries. The company is driven by a passion for hospitality that places the human experience at the center of everything it does. Sonesta is committed to delivering exceptional service, fostering loyalty with purpose, and creating memorable experiences that deeply connect with guests. Together... Show More
Job Requirements
- Minimum 1-3 years experience in restaurant supervisory or management role
- High school diploma required
- Excellent oral and written communication
- Strong organizational skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff
- Must be physically able to endure abundant movement
- Must be able to suggestively sell menu items and beverages
Job Qualifications
- Minimum 1-3 years experience in restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience in a union environment highly preferred
- Excellent oral and written communication skills
- Strong organizational skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate and lead restaurant staff
- Ability to suggestively sell menu items, beverages, and wines
- Physical stamina to endure extensive movement during work
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage services to meet brand standards
- Follow up on guest feedback to resolve issues
- Assist in hiring, training, promotion, and termination of restaurant employees
- Ensure compliance with Sonesta safety, sanitation standards, and local liquor and food regulations
- Work closely with chefs to coordinate menus and educate the team
- Monitor dining areas for cleanliness and proper setup
- Perform floor supervision to ensure flawless service and handle complaints
- Complete closing duties before staff sign out
- Conduct scheduled inventories and manage labor scheduling
- Lead pre-shift staff meetings and assist in performance evaluations
- Coach and motivate team members to improve skills and performance
- Foster open, collaborative team relationships
- Inspire and lead the team in living Sonesta's core values and service standards
- Utilize resources from across departments and corporate offices
- Maintain personal grooming and professional appearance
- Perform additional duties assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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