Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $61,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
team environment
Job Description
About Omni Hotels & Resorts:
Omni Hotels & Resorts is a renowned luxury hotel brand that operates a broad portfolio of distinctive upscale hotels and resorts throughout North America. With a commitment to exceptional service, world-class amenities, and memorable guest experiences, Omni Hotels & Resorts excels in delivering premium hospitality services to leisure and business travelers alike. This prestigious hotel group prides itself on maintaining a standard of excellence that attracts discerning guests seeking comfort, style, and personalized attention.
Located in the heart of downtown Oklahoma City, this particular property is a spacious 605-room convention center hotel that offers unmatche... Show More
Located in the heart of downtown Oklahoma City, this particular property is a spacious 605-room convention center hotel that offers unmatche... Show More
Job Requirements
- High school diploma or equivalent
- at least 2 years management experience in food and beverage operations
- strong leadership and communication skills
- ability to work flexible hours including weekends and holidays
- proficiency in relevant software systems
- ability to stand and walk for extended periods
- capacity to lift up to 40 pounds
- knowledge of liquor liability laws
- must be able to handle emergency procedures and work to prevent accidents
Job Qualifications
- At least 2 years management experience in food and beverage restaurant operation, preferably in a hotel or fine dining restaurant or completion of the Omni Food and Beverage LID Program
- proven leadership skills
- ability to train, develop and motivate staff
- ability to teach employees importance of interacting with internal and external guests and courteously solve internal requests
- prior experience managing schedules, inventory, payroll, service recovery and associate relations matters
- ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- ability to multi-task and work in fast paced environment
- proficiency with necessary software and programs
- ability to work well under pressure managing a high volume of orders and guest requests
- strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment
- must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Responsible for assigned shift, assisting in overall management
- supervision and coordination of the outlet floor, including employees and guests, during outlet operation
- supervise the maintenance of outlet dining room for cleanliness, sanitation, and appearance
- communicate daily pre-meal meeting with service staff daily
- monitor each guest experience to include timing, food quality and presentation
- monitor guest satisfaction and comments regarding overall outlet experience
- ensure follow up for any guest complaints, ensuring guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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