Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid Holidays and Vacation
Recognition and awards
training programs
Tuition Reimbursement
complimentary parking
Complimentary Meals
Preferred pricing on food and beverage
Spa treatments
Retail purchases
Management programs
Health and Wellness Fairs
Job Description
Acqualina Resort & Spa is a renowned luxury resort known for its exceptional service, elegant atmosphere, and commitment to delivering outstanding guest experiences. This prestigious resort blends sophisticated style with a dedication to excellence, creating a unique environment where both guests and employees thrive. The resort fosters a Dream Maker culture that emphasizes preparation, inspiration, empowerment, and trust in its team members. Acqualina invests significantly in the personal and professional growth of its staff, offering a variety of benefits and learning opportunities that support a happy and prosperous future for its employees. With competitive wages, comprehensive medical, dental, and vision... Show More
Job Requirements
- High school graduate or vocational training certificate
- minimum 18 years of age to serve alcoholic beverages
- 1-3 years experience as a food and beverage outlet supervisor or assistant manager
- must hold or obtain a state-approved Food Manager Certification within 30 days of hire
- knowledge of various food service styles
- fluency in English
- ability to compute basic arithmetic
- familiarity with food and beverage cost controls
- ability to enforce Forbes 5 Star standards and policies
- prioritize and organize work assignments
- direct and correct staff performance
- motivate and maintain team cohesion
- provide training
- analyze and resolve problems
- suggestively sell menu items, beverages, and wines
- input and access information into POS system
- work without direct supervision
- perform payroll processes
- pay attention to detail, speed, and accuracy
- follow directions thoroughly
- work cohesively with team
Job Qualifications
- High school graduate or vocational training certificate, some college
- minimum 18 years of age to serve alcoholic beverages
- 1-3 years experience as a food and beverage outlet supervisor or assistant manager, preferably in luxury hospitality or private club operations
- must hold or obtain a state-approved Food Manager Certification within 30 days of hire
- knowledge of various food service styles
- fluency in English with strong written, verbal, and non-verbal communication skills
- ability to compute basic arithmetic
- familiarity with food and beverage cost controls
- ability to enforce Forbes 5 Star standards and policies
- ability to prioritize, delegate, and organize work assignments
- capability to direct staff performance and provide corrective guidance
- ability to motivate staff and maintain a cohesive team
- skill to ascertain training needs and provide training
- strong problem-solving and judgment skills
- ability to suggestively sell menu items, beverages, and wines
- proficiency in using POS systems
- ability to work without direct supervision
- capability to perform payroll processes
- attention to detail, speed, and accuracy
- ability to follow directions thoroughly
- ability to work cohesively with co-workers
Job Duties
- Maintain complete knowledge of all Mansions food and beverage policies, service procedures, and standards
- ensure full compliance with Florida Department of Health regulations by maintaining and inspecting all food and beverage areas for proper health, safety, and sanitation standards
- conduct regular inspections of kitchen, storage, and service areas to verify adherence to sanitation protocols, temperature controls, and hygiene practices
- maintain detailed and accurate temperature logs for all food items, ensuring compliance with regulations
- coordinate with culinary and stewarding teams to ensure food preparation and service areas meet or exceed standards
- supervise and coordinate daily operations of the continental breakfast, poolside restaurant, and juice bar
- anticipate guest and resident needs, providing attentive and personalized service
- monitor staff performance and appearance, providing corrective guidance
- conduct pre-shift briefings and review weekly staffing schedules
- train and coach team members on service standards, product knowledge, and POS procedures
- maintain positive team morale and promote a cooperative working environment
- review daily sales performance and reconcile discrepancies
- establish and maintain par levels for supplies and equipment
- submit requisitions and follow up on delivery
- oversee menu accuracy, specials, and signage
- monitor food presentation and beverage service quality
- oversee opening and closing procedures
- access POS system for reporting and transaction review
- handle voids, adjustments, and payment issues
- prepare daily handover notes
- track daily and weekly revenue against budget
- assist in inventory control and monthly stock counts
- collaborate with engineering and pool team for maintenance needs
- hold quarterly meetings focused on promotions, menus, and special events
- attend designated meetings and relay relevant information
- adapt to additional responsibilities as assigned
- assist in planning and executing food and beverage promotions and events
- participate in training programs and property initiatives
- assist in interviewing and onboarding team members
- conduct weekly meetings with the Chef de Partie
- support in forecasting and departmental meetings
- expedite service as needed
- update and maintain POS menu data
- complete required administrative duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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