Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $61,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Employee assistance program
Job Description
Omni Hotels & Resorts is a prestigious luxury hotel brand known for its exceptional hospitality, upscale accommodations, and outstanding guest services. Located in the heart of downtown Oklahoma City, this specific property is a 605-room convention center hotel that stands as a premier destination for business and leisure travelers alike. The hotel enjoys a prime location adjacent to the Paycom Center, home to the OKC Thunder basketball team, and the Oklahoma Convention Center, making it a hub for major local events and conventions. Across the street lies the expansive 70-acre Scissortail Park, providing guests with scenic views and outdoor recreational... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years management experience in food and beverage restaurant operation preferably in a hotel and/or fine dining restaurant
- Completion of the Omni Food and Beverage LID Program is a plus
- Proven leadership and team management skills
- Ability to communicate clearly both verbally and in writing in English
- Proficiency with restaurant management software such as Opera, ALICE Synergy, and Microsoft Office
- Ability to work flexible hours including weekends and holidays
- Knowledge of liquor liability laws and emergency procedures
- Physical ability to move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance
- Ability to stand or walk for extended periods of time
- Willingness to work in both indoor and outdoor environments
Job Qualifications
- At least 2 years management experience in food and beverage restaurant operation preferably in a hotel and/or fine dining restaurant or completion of the Omni food and beverage LID program
- Proven leadership skills with ability to train develop and motivate staff
- Ability to teach employees importance of interacting with internal/external guests and courteously solve internal requests
- Prior experience managing schedules inventory payroll service recovery and associate relations matters
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests management and co-workers
- Ability to multi-task and work in fast paced environment
- Proficient with necessary software and programs
- Ability to work well under pressure managing a high volume of orders and guest requests
- Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment
- Must be able to work a variety of shifts including weekends and holidays
Job Duties
- Responsible for assigned shift assisting in overall management
- Supervision and coordination of the outlet floor including employees and guests during outlet operation
- Supervise the maintenance of outlet dining room for cleanliness sanitation and appearance
- Communicate daily pre-meal meeting with service staff daily
- Monitor each guest experience to include timing food quality and presentation
- Monitor guest satisfaction and comments regarding overall outlet experience
- Ensure follow up for any guest complaints ensuring guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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