Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $61,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Flexible Schedule
Job Description
Omni Hotels & Resorts is a distinguished luxury hotel brand known for delivering exceptional hospitality experiences. The company operates a 605-room convention center hotel located in the vibrant heart of downtown Oklahoma City. Situated conveniently next to the Paycom Center, home of the OKC Thunder, and the Oklahoma Convention Center, this prime location also offers proximity to the scenic 70-acre Scissortail Park. Guests of the hotel enjoy access to multiple dining venues including Seltzer's Modern Diner, an all-day dining outlet, OKC Tap House, an entertainment sports bar, Bob's Steak & Chop House, a specialty restaurant, Park Grounds coffee shop, and... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years management experience in food and beverage operations preferably in hotel or fine dining environment
- Proven leadership and team management skills
- Ability to communicate effectively in English both verbally and in writing
- Ability to manage multiple tasks in a fast paced setting
- Proficiency with food and beverage management software
- Ability to work flexible hours including nights weekends and holidays
- Physical ability to move bend lift carry push and pull up to 40 pounds
- Ability to stand or walk for extended periods
Job Qualifications
- At least 2 years management experience in food and beverage restaurant operation preferably in a hotel or fine dining restaurant or completion of Omni Food and Beverage LID Program
- Proven leadership skills ability to train develop and motivate staff
- Ability to teach employees importance of guest interaction and courteous internal request handling
- Prior experience managing schedules inventory payroll service recovery and associate relations
- Clear and pleasant communication skills verbally and in writing in English
- Ability to multi-task and work in fast paced environment
- Proficiency with necessary software and programs
- Ability to work well under pressure managing high volume of orders and guest requests
- Strong organizational skills with guest follow up abilities
- Ability to work varied shifts including weekends and holidays
Job Duties
- Responsible for assigned shift assisting in overall management
- Supervise and coordinate outlet floor including employees and guests during operation
- Supervise maintenance of outlet dining room for cleanliness sanitation and appearance
- Communicate daily pre-meal meetings with service staff
- Monitor each guest experience including timing food quality and presentation
- Monitor guest satisfaction and comments regarding overall outlet experience
- Ensure follow up for guest complaints ensuring guest satisfaction
- Assist outlet managers with monitoring food and liquor requisitions and food waste placing orders
- Maintain floor presence during peak hours inspecting tabletops side-stations and tray stands
- Assist outlet managers with scheduling payroll budgeting forecasting beverage and food costs and month end inventory
- Participate in outlet recruitment and training of new employees
- Ensure all equipment is clean and in good condition prepare maintenance requests and follow up
- Monitor bar controls jigger use and responsible alcohol service
- Adhere to liquor liability laws
- Know emergency procedures and work to prevent accidents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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