Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $62,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Complimentary Meals
Life insurance
long-term disability
short-term disability
Flexible spending account
Health savings account
401k
Athletic merchandise discounts
complimentary golf
Job Description
This esteemed Club is a prestigious establishment known for its commitment to providing exceptional dining and social experiences to its members and their guests. Known for its elegant ambiance, top-tier facilities, and outstanding service, the Club prides itself on fostering a welcoming environment where hospitality and excellence are paramount. The Club offers a variety of private party and banquet functions, a distinguished dining experience, and professional food and beverage services that contribute to its reputation as a premier social and recreational venue. The Club operates with a focus on delivering high-quality service, maintaining a professional atmosphere, and upholding the highest... Show More
Job Requirements
- High school diploma or GED required
- Completion or current pursuit of a degree in Hospitality Management or a related field is preferred
- Must present a neat and professional appearance
- Must be flexible to work shifts: days, evenings, weekends, holidays
- Shifts may vary based on business needs
- Must have excellent communication skills
- Strong customer service orientation
- Customer service and problem solving skills
- Work requires interactions with members, the public, and co-workers
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, strong communication skills, and work with a minimum of supervision
- Frequent bending, stooping, pulling and lifting
- Continuous standing, walking and repetitive actions for extended periods of time
- May work in a heat sensitive environment
- Must be able to work in both an indoor and outdoor environment
- Must be able to lift and balance large trays with plates and/or wine glasses/flutes
Job Qualifications
- High school diploma or GED required
- Completion or current pursuit of a degree in Hospitality Management or a related field is preferred
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, strong communication skills, and work with a minimum of supervision
- Must present a neat and professional appearance
- Alcohol awareness certification a plus
- Strong customer service orientation
- Must have excellent communication skills
- Customer service and problem solving skills
Job Duties
- Serves as liaison between service personnel and the Club's management team
- Supervises daily shifts keeping Senior Leadership informed of teammate accomplishments and both teammate and member infractions via written communication
- Performs walkthrough prior-to, upon close of, and throughout meal service times to ensure that club areas are cleaned and member-ready
- Ensures the correct setup, breakdown and reset of dining outlet/banquet spaces and food & drink service areas
- Ensures team is setup for success by verifying service areas are stocked and maintained with all supplies needed for shift
- Ensures equipment/service area is cleaned as indicated by side work sheet at beginning and end of shift and informs Senior Leadership of necessary repairs as they occur
- Ensures scheduled staff is present, knowledgeable of that day’s duties, and is performing their duties in accordance with established standards
- Oversees and leads team to ensure the smooth and efficient operation of F&B department ensuring that the team adheres to company policies
- Monitors and supervises staff by maintaining a visible floor presence and assists co-workers with Member Service
- Trains and supervises food and beverage staff
- Assures the effective orientation and training for new staff and develops ongoing training programs for the existing staff in maintaining the highest standards
- Holds pre-shift / pre-function line up with staff to ensure smooth, efficient service
- Checks out servers at the end of their shift ensuring all closing side work / resets are complete, settlement reports are in order, and data is accurately entered into End-of-Day report
- Researches and communicates trends, inventory needs, and makes recommendations according to feedback
- Takes a proactive approach in achieving departmental goals: revenue, payroll, promotional, and others as assigned by the Director of Food & Beverage
- Constantly seeks opportunities to support team members by assisting with the training and development of both new and existing employees
- Opens/Closes Clubhouse and is responsible for securing property
- Adheres to and enforces uniform standards while on property
- Assists in monthly inventory
- Assists in ancillary outlets with responsibilities specific to the area based on business needs (Banquets, Training & Development, A La Carte, Beverage, Men's Grille, Reception)
- Handles employee concerns, promotes a positive work environment, and promotes a positive team atmosphere with all management and staff
- Conducts employee reviews and administers disciplinary action needed, per company policy
- Completes other duties as assigned
- Functions as the Club's MOD and closing Manager when needed
- Attends all required staff meetings
- Works large functions and assists with the execution of club social events as scheduled
- Assures that state and local laws and the Club's policies and procedures for the service of alcoholic beverages are consistently followed
- Carries out bylaws and policies as set by the Board of Directors
- Recommends new policies and procedures where appropriate to further progress the department
- Completes all other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: