Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $118,000.00 - $128,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
career growth
recognition
Travel discount
Paid Time Off
Parental leave
Education Assistance
Job Description
Hilton Hawaiian Village Waikiki Beach is an iconic resort located on a sprawling 22-acre property along Waikiki's widest stretch of beach in Hawaii. Known for its vibrant culture, diverse amenities, and stunning ocean views, this resort is a leading destination for travelers seeking both relaxation and adventure. As part of the Hilton portfolio, Hilton Hawaiian Village upholds the brand's commitment to exceptional guest experiences, innovative hospitality, and a welcoming environment for both visitors and team members. The resort boasts multiple restaurants, bars, and event spaces to accommodate a wide range of guests and occasions, making it a hub of culinary... Show More
Job Requirements
- Minimum 10 years of experience in food and beverage operations
- At least 5 years of experience as a senior manager or director in food and beverage
- Deep understanding of banquet and restaurant operations
- Strong beverage and liquor knowledge
- Proven experience working with unions and managing unionized teams
- Demonstrated ability to manage managers and other leadership staff effectively
- Strong business acumen with responsibility for budgets forecasting and profit and loss management
- Proven track record of elevating and maintaining exceptional guest experiences
- Excellent collaboration skills working seamlessly with other hotel departments and teams
- Experience mentoring coaching and developing managers and future leaders
- Ability to enforce standards correct performance issues and hold team members accountable
- Strong leadership presence with excellent communication and interpersonal skills
- Adaptability and problem-solving skills suited for a fast-paced dynamic environment
Job Qualifications
- Minimum 10 years of experience in food and beverage operations
- At least 5 years of experience as a senior manager or director in food and beverage
- Deep understanding of banquet and restaurant operations
- Strong beverage and liquor knowledge
- Proven experience working with unions and managing unionized teams
- Demonstrated ability to manage managers and other leadership staff effectively
- Strong business acumen with responsibility for budgets forecasting and profit and loss management
- Proven track record of elevating and maintaining exceptional guest experiences
- Excellent collaboration skills working seamlessly with other hotel departments and teams
- Experience mentoring coaching and developing managers and future leaders
- Ability to enforce standards correct performance issues and hold team members accountable
- Strong leadership presence with excellent communication and interpersonal skills
- Adaptability and problem-solving skills suited for a fast-paced dynamic environment
Job Duties
- Oversee daily operations of the Banquets and Beverage departments ensuring smooth and efficient service delivery
- Manage staffing levels schedules and training for food and beverage department
- Collaborate with culinary and other hotel departments to ensure cohesive guest experiences
- Enforce compliance with health safety and licensing regulations related to food and beverage service
- Mentor and coach managers and supervisors within the departments to enhance leadership skills
- Address and resolve guest service issues promptly and professionally
- Analyze financial performance including budgeting forecasting and cost control measures
- Assist with the development implementation and maintenance of department service guidelines and standards
- Assist in monitoring and developing team member performance to include scheduling conducting counseling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Act in absence of the Director as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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