Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,400.00 - $87,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
Located in the iconic Kansas City Club building, The Hotel Kansas City is an exquisite blend of historic elegance and contemporary luxury, offering a premier destination that embodies more than a century of rich social heritage. This distinguished hotel is revered not only for its architectural grandeur but also for its exceptional offerings that cater to both guests and locals alike. It features 144 beautifully appointed guest rooms designed to deliver a comfortable and memorable stay. The property houses several outstanding dining and entertainment venues including the Town Company, a celebrated Farm-to-Table restaurant known for its fresh and locally sourced... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- five years of experience in food and beverage management
- demonstrated leadership abilities
- strong organizational and financial management skills
- excellent communication and interpersonal skills
- ability to work variable shifts including nights and weekends
- knowledge of health and safety compliance
- experience with guest service management
- capacity to lead and develop teams
- proficiency in sales and marketing techniques
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- minimum of 5 years' experience in food and beverage management
- proven leadership skills with experience managing multiple outlet teams
- strong financial acumen with experience in budgeting and forecasting
- excellent interpersonal and communication skills
- proficiency in sales and marketing strategies
- knowledge of health and safety regulations
- ability to work flexible hours including nights and weekends
- experience in guest relations and conflict resolution
- familiarity with Hyatt standards and culture
Job Duties
- Support senior leadership as an active participant and contributor to the Associate Leadership Committee (ALC)
- liaison between F&B Director and outlets and other departments
- help plan the short and long-term goals, objectives, budgeting and forecasting of outlet operations
- implement and maintain food & beverage sales/marketing programs
- develop and supervise team of high-performing outlet leaders managing scheduling, payroll, training, recruitment, learning & development
- manage and lead process improvements around payroll, finance, reports, forecasts, inventory, and budget
- coordinate outlet operations with other hotel departments to ensure efficient guest service
- resolve customer complaints timely and aligned with Hyatt values
- provide timely and helpful information and feedback across the team via meetings, huddles, check-ins, coaching
- implement procedures to increase guest and employee satisfaction
- exercise quality control for food and beverage
- maintain Hyatt standards of service
- perform daily walk-throughs for compliance with Department of Health regulations and Hyatt Corporate standards
- coach and counsel employees to reflect Hyatt service standards
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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