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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,700.00 - $53,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Dental Insurance
flexible schedule
Job Description
PENN Entertainment is a recognized leader in the integrated entertainment, sports content, and casino gaming industry, operating 43 destinations across North America. With an expanding presence via theScore Bet Sportsbook and Casino, PENN Entertainment merges physical and digital offerings to provide unparalleled gaming and hospitality experiences to customers. The company takes pride in fostering a dynamic and inclusive workplace culture centered around fun, collaboration, and professional growth. Their commitment extends beyond entertainment to embrace values such as diversity, sustainability, and corporate responsibility, supporting team members and communities alike.
The company offers a competitive Total Rewards package that includes wellness p... Show More
The company offers a competitive Total Rewards package that includes wellness p... Show More
Job Requirements
- Must be at least 21 years of age
- must have associate degree or equivalent combination of education and experience
- minimum two years food and beverage experience
- minimum two years supervisory experience
- ability to interact with guests and staff effectively and resolve conflicts diplomatically
- ability to write reports and business correspondence
- proficiency in basic math including addition, subtraction, multiplication, division, and percentages
- ability to work flexible shifts including holidays, nights, weekends, and overtime
- proficiency in Microsoft Excel, Word, and Outlook
- must complete ServSafe Alcohol training certification
- ability to present information and respond to questions from groups
- maintain confidentiality
- knowledge of gaming laws and food safety regulations
Job Qualifications
- Associate degree in related field or equivalent combination of education and experience
- minimum two years of food and beverage experience
- minimum two years of supervisory experience
- proficiency in Microsoft Excel, Word, and Outlook
- ability to resolve conflicts diplomatically
- ability to write reports and business correspondence
- strong math skills including calculations involving fractions and percentages
- ability to present information effectively to various groups
- ServSafe Alcohol certification
Job Duties
- Supervise assigned food and beverage outlet and manage daily shift operations
- support and monitor operational goals and profit objectives
- coordinate scheduling and address scheduling concerns with managers
- assist in departmental budget process and compliance
- promote and uphold superior customer service standards
- enforce gaming laws and food safety regulations
- assist in developing food service procedures and inspecting menu items
- ensure sanitary and pleasant service
- maintain cost control by monitoring inventory and pars
- assist with administrative duties
- ensure regulatory compliance and report issues
- maintain confidentiality of departmental matters
- develop and train staff
- implement rewards and recognition programs
- evaluate employee performance and provide constructive feedback
- recommend staffing and scheduling plans
- manage workflow and expedite operations
- provide recommendations on employee performance including coaching and counseling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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