Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,700.00 - $53,400.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
wellness programs
Annual performance bonus
Dental Insurance
Career development programs
Job Description
PENN Entertainment is a leading provider in the entertainment, sports content, and casino gaming industry, known for its extensive portfolio that spans 43 destinations across North America, as well as its innovative online sports betting and iCasino platform, theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment not only offers engaging and exciting gaming and entertainment experiences but also demonstrates a strong commitment to core values such as diversity, sustainability, and community responsibility. Their dedication to supporting team members’ career growth and well-being makes PENN a dynamic and forward-thinking company to be part of. Employees at PENN Entertainment... Show More
Job Requirements
- Must be at least 21 years of age
- Associates degree in related field or equivalent experience
- Minimum two years Food and Beverage experience
- Minimum two years supervisory experience
- Ability to interact with guests staff and colleagues and resolve conflicts diplomatically
- Ability to write reports and business correspondence
- Ability to perform basic mathematical calculations
- Flexible to work all shifts including holidays nights weekends and overtime
- Proficient in Microsoft Excel Word and Outlook
- Ability to present information and respond to questions effectively
- Must complete ServSafe Alcohol training certification
- Ability to maintain confidentiality
- Must adhere to gaming laws and regulatory compliance
Job Qualifications
- Associates degree in a related field or equivalent combination of education and experience
- Minimum two years of Food and Beverage experience
- Minimum two years of supervisory experience
- Ability to interact diplomatically with guests and staff
- Proficiency in Microsoft applications including Excel, Word, and Outlook
- Ability to write reports and business correspondence
- Ability to perform mathematical calculations including rate, ratio, and percent
- Effective communication skills to present information and respond to questions
- Successful completion of ServSafe Alcohol training certification course
Job Duties
- Supervise an F&B outlet and manage daily shift operations
- Support and administer operational goals and monitor performance and profit objectives
- Adhere to scheduling and coordinate with manager on scheduling concerns focusing on guest satisfaction
- Assist in budget process and ensure departmental budget compliance
- Promote and demonstrate superior customer service and ensure team adherence
- Enforce gaming laws and regulations relevant to Food & Beverage department
- Maintain procedures for food service and inspect menu items for quality
- Assist Assistant Manager in sanitary and pleasant service delivery
- Monitor cost control and inventory management during shifts
- Assist with administrative duties and regulatory compliance
- Maintain strict confidentiality of company matters
- Develop and train staff
- Manage rewards and recognition programs
- Provide constructive performance feedback to team members
- Participate in staffing recommendations including interviewing and hiring
- Manage work procedures and workflow
- Recommend employee coaching and disciplinary actions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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