The Hongkong and Shanghai Hotels, Limited logo

Assistant F&B Outlet Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

vacation days
Paid holiday days
Paid sick leave days
Paid leave days
Employee Meals
Discounted parking
discounted room nights
Restaurant discount
Spa discount
spa retail discount
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan

Job Description

The Peninsula Chicago is a renowned luxury hospitality property situated in the heart of Michigan Avenue, Chicago. Known for its exceptional service, elegant ambiance, and distinctive Five-Star Five-Diamond rating, The Peninsula Chicago offers guests an unforgettable experience blending comfort with sophistication. As part of the prestigious Peninsula Hotels group, this property upholds rigorous standards in guest service, fine dining, and accommodations. With a focus on delivering personalized, top-tier guest experiences, The Peninsula Chicago has earned its place as one of the most highly regarded hotels in the region, catering to travelers seeking luxury, elegance, and impeccable service.

The role... Show More

Job Requirements

  • Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
  • Relevant professional qualifications such as hospitality, business, or marketing
  • Fluent English speaker, additional languages advantageous
  • Work authorization in the United States
  • Ability to work flexible hours and in a fast-paced environment
  • Strong organizational and leadership skills
  • Commitment to guest-focused service excellence

Job Qualifications

  • Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
  • In-depth understanding of various cuisines, wines, and pairings
  • Relevant professional qualifications such as hospitality, business, or marketing
  • Fluent English speaker, additional languages advantageous
  • Proven ability to manage restaurant operations and staff effectively
  • Strong interpersonal and communication skills

Job Duties

  • Responsible for all activities of outlet, including staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applicable, ensuring managerial floor presence
  • Train, mentor, motivate, supervise, and assist department manager to discipline all department employees
  • Initiate and maintain friendly, discreet, and unobtrusive service in greeting, seating, and waiting on all guests
  • Take control of reservations and seating of the restaurant to meet service standards and maximize revenue
  • Utilize the POS and HOTsos systems according to policies and procedures
  • Adapt to changes and added tasks as instructed by immediate supervisor
  • Ensure excellent communication and coordination within the food and beverage team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.