Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $31.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
competitive salary
Retirement Plan
Job Description
The Omni Orlando Resort at ChampionsGate is a distinguished four-diamond luxury resort located in Orlando, Florida. Surrounded by 36 holes of championship golf, the resort is a premier destination for golf enthusiasts, business meetings, and leisure travelers seeking an exceptional experience. The resort boasts an array of high-end amenities including five unique dining options, an indulgent Mokara spa, and extensive recreational facilities covering 15 acres, highlighted by an 850-foot lazy river and multiple pools. This world-class destination caters to guests with impeccable service, comfort, and a variety of entertainment opportunities, making it an ideal location for relaxation and business alike.Show More
Job Requirements
- Minimum five years executive steward or assistant executive steward management experience
- Serve Safe certified food manager
- Ability to lift 60 pounds with ease
- Ability to walk, stand, bend, lift and sit for more than one hour
- Experience with high volume hospitality environments
- Knowledge of state legislation in employment and industrial relations
- Strong communication skills
- Proven ability to lead diverse teams
- Excellent organizational skills
- Proficient in Microsoft Word, Excel, or similar
- Ability to manage schedules and control labor costs
- Experience in training and development
- Customer service orientation
- Ability to maintain high sanitation and safety standards
- Hands-on management approach
Job Qualifications
- Customer service experience
- Prior administrative experience preferred
- Knowledge of Microsoft Word, Excel, Delphi or similar software
- Excellent organizational skills
- Clear, positive, energetic communication skills
- Minimum five years in executive steward or assistant executive steward management at a high-volume facility
- Serve Safe certified food manager
- Ability to communicate with diverse associate groups
- Excellent communication and literacy skills (bilingual preferred)
- Demonstrated personal ownership of tasks
- Team building experience
- Ability to lead by example
- Ability to build morale and team spirit
- Participative management style
- Hands-on management approach
- Experience managing multilingual staffs
- Experience training employees with limited education and experience
- Ability to instill a can-do attitude
- Excellent time management
- Strong customer service orientation
- Excellent listening skills
- Exceptional attention to detail in follow-up
- Ability to enforce company policies
- Accountability
- Excellent safety and sanitation skills
- Ability to create a courteous, friendly, professional environment
- Ability to evaluate alternatives and make decisions quickly
Job Duties
- Assist the Executive Steward in efficient department operation
- Execute company and hotel policies related to stewardship
- Advise the Executive Steward on stewardship matters
- Maintain high sanitation standards in stewardship areas
- Assist in the preparation and control of the department budget
- Manage purchasing of cleaning supplies, china, glassware, cutlery and equipment
- Oversee storage, requisitioning, and inventory of materials and equipment
- Report on breakages and cleaning supply consumption
- Establish department performance standards
- Maintain equipment and report defects
- Perform duties applicable to a department manager
- Participate in food and beverage department critical tasks
- Conduct and attend department meetings
- Plan and control staff scheduling and overtime
- Oversee training and development of stewardship staff
- Ensure compliance with state employment and industrial legislation
- Manage daily labor controls and payroll
- Create weekly stewarding schedules with Executive Steward approval
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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