Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.25 - $26.50
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid vacation
Quarterly bonus
Daily Pay
Relocation opportunities
Job Description
BJ's Restaurants is a renowned full-service, casual dining restaurant chain dedicated to providing a high-quality dining experience, featuring craft beer, great food, and an engaging atmosphere that promises a WOW experience for guests. With over 200 restaurants nationwide and continual expansion through the opening of new locations each year, BJ's Restaurants has established itself as a leader in the hospitality industry. The company values its CRAFT principles: Connection, Respect, Advancement, Fun, and Trust, which guide its team culture and operational excellence. BJ's is committed to fostering a supportive, inclusive environment that celebrates diversity, equity, and inclusion through initiatives such as... Show More
Job Requirements
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- high personal integrity, professionalism, and maturity
- ability to work in a fast-paced environment
- solid relationship management and performance management skills
- ability to motivate and direct team members and work effectively in management team
- strong understanding of BJ’s goals and objectives
- good communication skills
- exceptional interpersonal skills, with a focus on listening and questioning skills
- strong writing and documentation skills
- ability to absorb and retain information quickly
- keen attention to detail
- proven problem-solving abilities
- ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast-paced environment
- exceptional guest service orientation
- experience working in a team-oriented, collaborative environment
- ability to speak, read, and write English
Job Qualifications
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- high personal integrity, professionalism, and maturity
- ability to work in a fast-paced environment
- solid relationship management and performance management skills
- ability to motivate and direct team members and work effectively in management team
- strong understanding of BJ’s goals and objectives
- good communication skills
- exceptional interpersonal skills, with a focus on listening and questioning skills
- strong writing and documentation skills
- ability to absorb and retain information quickly
- keen attention to detail
- proven problem-solving abilities
- ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast-paced environment
- exceptional guest service orientation
- experience working in a team-oriented, collaborative environment
- ability to speak, read, and write English
Job Duties
- Perform open/mid-day/closing duties
- conduct daily briefings on matters of importance to the kitchen manager and team members
- manage all necessary repair and maintenance issues and supervise cleaning and maintenance of equipment
- ensure the production of high-quality foods on a consistent basis
- ensure team member and kitchen manager compliance with all audit standards (internal and external audits)
- update the daily communication board with key restaurant and promotion announcements
- facilitate and direct all in-restaurant training programs
- exercise discretion and independent judgment in facilitating zone management (hospitality, guest relations, quality fast)
- ensure 100% compliance with all company policies and laws, including health and safety standards
- ensure compliance with BJ’s code of integrity, ethics, and conduct, BJ’s seven Cs, and BJ’s principles of professional service
- ensure safety and sanitation in the restaurant
- monitor food and beverage quality and execution and direct team members and kitchen manager to ensure compliance with BJ’s standards
- assign and direct team member execution of cleanliness and safety procedures
- provide coaching and general direction to kitchen manager(s) to ensure their effective leadership
- conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) per BJ’s culinary guidelines
- coach, mentor, and discipline hourly team members
- provide feedback to kitchen manager for career development and overall compliance with BJ’s standards
- monitor and facilitate team member recognition
- make recommendations concerning development, promotion, and disciplinary action affecting team members and kitchen manager(s)
- make hiring and termination decisions and/or making recommendations to general manager regarding hiring and termination decisions
- cooperate with team member relations department and management team in investigating team member hotline and restaurant support center inquiries relating to restaurant
- promote and develop in-restaurant training team and career progression (culinary mastery)
- train, coach, and develop team members and kitchen manager(s) to ensure they are providing gold standard service to BJ's guests and to each other in execution of their responsibilities within the kitchen
- manage guest relations and guest recovery
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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