Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid vacation
Quarterly bonus
Job Description
BJ's Restaurants is a well-established and rapidly growing company recognized for its commitment to delivering exceptional dining experiences through quality food, craft beer, and outstanding guest service. With over 200 locations nationwide and a strong culture rooted in core values represented by the acronym CRAFT: Connection, Respect, Advancement, Fun, and Trust, BJ's stands out as a leader in the casual dining industry. The company emphasizes a supportive work environment where performance-based promotions and internal career growth are key drivers of employee success. BJ's Restaurants not only focuses on delivering a gold standard guest experience but also prioritizes diversity, equity, and... Show More
Job Requirements
- Minimum of 2 years full service, high volume, casual dining restaurant management experience
- High personal integrity, professionalism, and maturity
- Ability to work in a fast-paced environment
- Solid relationship management and performance management skills
- Ability to motivate and direct team members and work effectively in management team
- Strong understanding of BJ's goals and objectives
- Good communication skills
- Exceptional interpersonal skills, with a focus on listening and questioning skills
- Strong writing and documentation skills
- Ability to absorb and retain information quickly
- Keen attention to detail
- Proven problem-solving abilities
- Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast-paced environment
- Exceptional guest service orientation
- Experience working in a team-oriented, collaborative environment
- Ability to speak, read, and write English
Job Qualifications
- Minimum of 2 years full service, high volume, casual dining restaurant management experience
- High personal integrity, professionalism, and maturity
- Ability to work in a fast-paced environment
- Solid relationship management and performance management skills
- Ability to motivate and direct team members and work effectively in management team
- Strong understanding of BJ's goals and objectives
- Good communication skills
- Exceptional interpersonal skills, with a focus on listening and questioning skills
- Strong writing and documentation skills
- Ability to absorb and retain information quickly
- Keen attention to detail
- Proven problem-solving abilities
- Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast-paced environment
- Exceptional guest service orientation
- Experience working in a team-oriented, collaborative environment
- Ability to speak, read, and write English
Job Duties
- Perform open/mid-day/closing duties
- Conduct daily briefings on matters of importance to the kitchen manager and team members
- Manage all necessary repair and maintenance issues and supervise cleaning and maintenance of equipment
- Ensure the production of high-quality foods on a consistent basis
- Ensure team member and kitchen manager compliance with all audit standards (internal and external audits)
- Update the daily communication board with key restaurant and promotion announcements
- Facilitate and direct all in-restaurant training programs
- Exercise discretion and independent judgment in facilitating zone management (hospitality, guest relations, quality fast)
- Ensure 100% compliance with all company policies and laws, including health and safety standards
- Ensure compliance with BJ's Code of Integrity, Ethics, and Conduct, BJ's Seven Cs, and BJ's Principles of Professional Service
- Ensure safety and sanitation in the restaurant
- Monitor food and beverage quality and execution and direct team members and kitchen manager to ensure compliance with BJ's standards
- Assign and direct team member execution of cleanliness and safety procedures
- Provide coaching and general direction to kitchen manager(s) to ensure their effective leadership
- Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) per BJ's culinary guidelines
- Coach, mentor, and discipline hourly team members
- Provide feedback to kitchen manager for career development and overall compliance with BJ's standards
- Monitor and facilitate team member recognition
- Make recommendations concerning development, promotion, and disciplinary action affecting team members and kitchen manager(s) that are given serious weight by the Executive Kitchen Manager and General Manager
- Make hiring and termination decisions and/or making recommendations to General Manager regarding hiring and termination decisions which are given serious weight
- Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
- Promote and develop in-restaurant training team and career progression (culinary mastery)
- Train, coach, and develop team members and Kitchen Manager(s) to ensure they are providing gold standard service to BJ's guests and to each other in execution of their responsibilities within the kitchen
- Manage guest relations and guest recovery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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