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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,300.00 - $67,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Hyatt is a globally renowned hospitality company known for its dedication to providing exceptional guest experiences through attentive and caring associates. At Hyatt, the emphasis is on creating meaningful and memorable interactions for guests by delivering efficient and personalized service. Hyatt Regency Chicago, one of the prominent establishments under the Hyatt umbrella, continues this tradition of excellence by offering world-class accommodations and superior guest services in the bustling city of Chicago. The hotel prides itself on a culture that values service quality, teamwork, and professional growth for its associates. With a focus on maintaining an inviting, clean, and comfortable environment,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2-3 years progressive hotel rooms management experience
- Proficiency in Microsoft Word and Excel
- Strong communication and organizational skills
- Ability to lead and motivate a team
- Willingness to work flexible shifts including nights and weekends
- Commitment to uphold Hyatt’s safety and security policies
Job Qualifications
- Desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to interact effectively with diverse cultural, disability, and ethnic backgrounds
- 2-3 years of progressive hotel rooms management experience
- Service-oriented style with professional presentation skills
- Hospitality or hotel degree is an asset
- Motivational leader with entrepreneurial spirit
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
Job Duties
- Assist in overseeing housekeeping operations including guest rooms and public areas
- Ensure compliance with safety and security policies
- Manage inventory and usage of housekeeping and laundry supplies
- Conduct staff training, development, and scheduling
- Deliver exemplary turndown service and accommodate special requests for VIPs and dignitaries
- Collaborate with other departments to ensure guest satisfaction
- Promote a positive work environment focused on customer and associate satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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