Marriott International, Inc logo

Assistant Event Operations Manager (NE)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $29.33 - $39.90
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Work Schedule

Standard Hours
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Benefits

Relocation assistance
bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Marriott International is a globally renowned hospitality company, recognized for its commitment to exceptional guest experiences and distinguished by a rich legacy of innovation and tradition. The Fort Lauderdale Marriott Harbor Beach Resort & Spa, located at 3030 Holiday Dr, Fort Lauderdale, Florida, is a premier destination known for its luxurious amenities, stunning beachfront views, and outstanding service standards. As part of Marriott International's extensive portfolio, this resort embraces Marriott's dedication to providing comfortable, memorable stays for its diverse clientele, combining upscale accommodations with excellent event and banquet services. The company culture emphasizes inclusivity, equal opportunity, and the professional growth... Show More

Job Requirements

  • High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • if no standard educational background, at least 3 years of experience in two of these hospitality areas
  • ability to run shifts and manage scheduling
  • excellent problem solving skills
  • strong communication and leadership abilities
  • knowledge of OSHA regulations
  • ability to handle guest complaints professionally
  • capability to maintain inventory and manage supplies
  • ability to organize and lead meetings and briefings
  • flexibility to work full-time onsite at Fort Lauderdale Marriott Harbor Beach Resort & Spa

Job Qualifications

  • High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • experience running a shift, scheduling, performance management, problem solving, running day-to-day operation, hospitality skills
  • knowledge of OSHA regulations
  • ability to mentor and coach staff
  • strong customer service skills
  • experience participating in employee performance appraisal process

Job Duties

  • Communicates service needs to chefs and stewards throughout functions
  • totals charges for group functions and prepares and presents checks to group contacts for payment
  • verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • inspects cleanliness and presentation of all china, glass, and silver prior to use
  • checks in with guests to verify satisfaction
  • sets tables according to type of event and service standards
  • communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • maintains cleanliness of work areas throughout the day
  • supports compliance with brand standards and legal obligations
  • supports and leads shift teams to provide consistent, high quality service
  • coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings
  • communicates performance expectations and trains staff in processes
  • assists more senior managers in completion of financial and administrative duties
  • strives to continually improve guest/event and employee satisfaction and maximize financial performance

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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