Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $29.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee stock purchase plan
Life insurance
Travel Discounts
Paid parental leave
Tuition Assistance
Job Description
The Ritz-Carlton Charlotte, located at 201 E. Trade Street in Charlotte, North Carolina, is a prestigious luxury hotel renowned worldwide for its exceptional service and unparalleled guest experiences. As part of the Marriott International family, The Ritz-Carlton brand represents the epitome of refined elegance, comfort, and personalized hospitality, setting the standard for luxury accommodations and exceptional event management. This hotel is situated in a vibrant urban location, offering guests access to the best of Charlotte’s cultural, business, and entertainment scenes. The hotel operates with a strong commitment to its Gold Standards, which serve as the foundation for its renowned service... Show More
Job Requirements
- High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping or related professional area
- or 3 years experience in at least two hospitality areas
- ability to lead and manage teams
- knowledge of OSHA regulations
- excellent communication skills
- ability to work full time
- flexible and reliable
Job Qualifications
- High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- 2 years experience in food and beverage, culinary, guest services or related areas
- experience running shifts and scheduling staff
- knowledge of hospitality operations and standards
- ability to lead and train teams
- strong customer service and problem-solving skills
Job Duties
- Communicates service needs to kitchen and steward staff
- totals charges and prepares checks for group functions
- verifies banquet rooms and event spaces are set per specifications
- inspects cleanliness and presentation of china, glass, and silver
- sets tables according to event type and standards
- leads shift teams and coordinates meetings
- addresses guest satisfaction issues and feedback
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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