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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $34.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, dedicated to providing exceptional guest experiences and unparalleled service. Among its prestigious brands is Westin Hotels & Resorts, known for its commitment to wellness and empowering guests to enhance their well-being while traveling. Westin places a strong emphasis on ensuring guests can be the best version of themselves through unique programming and seamless service. The brand fosters a culture of passion, engagement, and wellness for both its guests and associates, making it a sought-after destination for professionals who value personal and professional growth within a supportive environment.
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Job Requirements
- High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- or 3 years of experience in two of the hospitality areas if no formal education
- experience running shifts, scheduling, and performance management
- strong problem-solving skills
- ability to run daily operations
- excellent hospitality skills
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- or 3 years of experience in two of the hospitality areas if no formal education
- leadership skills in running shifts and scheduling
- knowledge of performance management and problem solving
- ability to run day-to-day operations
- hospitality skills
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares checks for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- verifies proper centerpieces are displayed on every table
- inspects cleanliness and presentation of china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to event type and service standards
- communicates meal requirements, allergies, dietary needs, and special requests to the kitchen
- maintains cleanliness of work areas throughout the day
- supports compliance with brand standards and legal obligations
- supports and leads shift teams to provide consistent, high quality service
- coordinates and leads daily stand-up meetings and pre/post meal briefings
- trains staff in processes and communicates performance expectations
- assists senior managers with financial and administrative duties
- strives to improve guest and employee satisfaction and maximize financial performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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