Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.77 - $42.31
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
bonus eligible
Job Description
Marriott International is a leading global hospitality company renowned for its commitment to delivering exceptional guest experiences and fostering inclusive workplace environments. The Santa Clara Marriott, located at 2700 Mission College Blvd in Santa Clara, California, is part of this prestigious network of hotels, offering top-tier services in accommodation, dining, and event management. This particular property is well-known for its dedication to luxury and comfort, catering to diverse clientele including business travelers, tourists, and event organizers. Being a full-service hotel, the Santa Clara Marriott hosts a variety of events such as business conferences, weddings, and social gatherings, providing clients with... Show More
Job Requirements
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- if no standard educational background, at least 3 years of experience in two of the following areas: food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- experience running a shift, scheduling, performance management, problem solving, running day-to-day operations, hospitality skills
- leadership skills
- communication skills
- customer service skills
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- verifies proper centerpieces are displayed on every table
- inspects cleanliness and presentation of all china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to type of event and service standards
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- maintains cleanliness of work areas throughout the day
- supports compliance with brand standards and legal obligations
- supports and leads shift teams to provide consistent, high quality service
- coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings
- communicates performance expectations and trains staff in processes
- assists more senior managers in completion of financial and administrative duties
- strives to continually improve guest and event and employee satisfaction and maximize financial performance
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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