Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $34.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee assistance program
Job Description
The Ritz-Carlton is a renowned global luxury hospitality brand under Marriott International, celebrated for its exceptional guest service and commitment to creating lifelong memories. With more than 100 award-winning properties worldwide, The Ritz-Carlton team, known as the Ladies and Gentlemen, consistently delivers unparalleled luxury service that embodies the brand’s celebrated Gold Standards. These standards, including the Employee Promise, Credo, and Service Values, serve as the foundation that guides every staff member to excel in their roles and exceed guest expectations. The company fosters a diverse, inclusive workplace where associates’ unique backgrounds, talents, and experiences are valued and celebrated, promoting an... Show More
Job Requirements
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- ability to manage event operations for banquets and event services
- strong leadership and team management skills
- excellent customer service skills
- knowledge of brand standards and compliance
- ability to communicate effectively with kitchen and service teams
- experience with scheduling and inventory management
- ability to conduct event inspections and manage guest satisfaction
- knowledge of OSHA safety regulations
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- experience running a shift, scheduling, performance management, problem solving, hospitality skills
- ability to lead and motivate teams
- excellent communication and interpersonal skills
- knowledge of OSHA regulations
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- verifies proper centerpieces are displayed on every table
- inspects cleanliness and presentation of all china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to type of event and service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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