Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $29.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training and Development
Job Description
JW Marriott Atlanta Buckhead is a prestigious luxury hotel located in the vibrant city of Atlanta, Georgia. As part of Marriott International's luxury portfolio, JW Marriott boasts over 100 distinguished properties situated in prime gateway cities and resort destinations across the globe. This hotel is renowned for its commitment to ensuring an exceptional experience for both guests and associates alike. With a focus on community, camaraderie, and holistic well-being, JW Marriott fosters a culture where associates are empowered, valued, and supported in their career growth and personal development. The hotel features a luxurious environment designed to provide top-tier hospitality services... Show More
Job Requirements
- High school diploma or GED or 2-year degree from accredited university
- minimum 2 years experience in food and beverage, culinary, guest services, front desk, or housekeeping
- if no formal education, at least 3 years experience in two hospitality areas
- ability to run shifts and manage staff
- strong communication and leadership skills
- knowledge of OSHA regulations
- ability to manage inventories and scheduling
- problem-solving ability
- ability to maintain high standards of service and cleanliness
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- experience running a shift, scheduling, performance management, problem solving, running day-to-day operations, hospitality skills
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- inspects cleanliness and presentation of all china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to event type and service standards
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- maintains cleanliness of work areas throughout the day
- supports compliance with brand standards and legal obligations
- leads shift teams to provide consistent, high quality service
- coordinates and leads daily stand-up meetings and pre/post-meal briefings
- communicates performance expectations and trains staff in processes
- assists senior managers in financial and administrative duties
- strives to continually improve guest and employee satisfaction and maximize financial performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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