Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $33.65
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and Development
Job Description
Marriott International is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences and fostering an inclusive, supportive work environment. With a rich history dating back to its founder, J. Willard Marriott, the company operates a diverse portfolio of hotels and resorts, including the luxury JW Marriott brand and the Marriott Hotels brand. Marriott International is dedicated to being an equal opportunity employer that values the unique backgrounds of its employees and promotes a culture of respect, empowerment, and continuous improvement. The Portland Marriott Downtown Waterfront, located at 1401 SW Naito Parkway in Portland, Oregon, is... Show More
Job Requirements
- High school diploma or GED
- 2 years of relevant hospitality experience
- ability to run shifts and manage staff
- knowledge of event management standards and brand policies
- strong communication and coaching skills
- ability to handle guest complaints effectively
- proficiency in scheduling and inventory management
- knowledge of OSHA regulations
- ability to participate in human resource functions
- must be willing to work full time on-site at Portland Marriott Downtown Waterfront
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- or at least 3 years of experience in two hospitality areas if no standard educational background
- experience running a shift, scheduling, performance management, problem solving, daily operations, hospitality skills preferred
- knowledge of OSHA regulations
- strong leadership and communication skills
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- inspects cleanliness and presentation of china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to type of event and service standards
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- supports compliance with brand standards and legal obligations
- supports and leads shift teams to provide consistent, high quality service
- coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings
- trains staff in processes and communicates performance expectations
- assists in completion of financial and administrative duties
- manages banquet inventories including ordering supplies
- schedules banquet and event staff to meet forecasts and service standards
- handles guest complaints and ensures guest satisfaction
- participates in employee performance appraisal and training
- enforces OSHA and safety regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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