Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.37 - $38.94
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Relocation assistance
Performance bonus
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its dedication to exceptional service, innovation, and creating memorable guest experiences. Among its esteemed portfolio is the JW Marriott brand, which is part of Marriott's luxury collection. JW Marriott hotels are situated in gateway cities and unique resort locations worldwide, offering luxurious accommodations and unparalleled service. The brand values its associates, believing that by taking care of its employees first, the guests subsequently receive the best hospitality. JW Marriott emphasizes a supportive community environment where employees enjoy camaraderie, opportunities for professional growth, recognition, and a culture that... Show More
Job Requirements
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- or at least 3 years of experience in two of the following areas: food and beverage, culinary, guest services, front desk, housekeeping, or related professional areas
- ability to run shifts, schedule, manage performance, solve problems, and handle day-to-day operations
- strong leadership, communication, and customer service skills
- understanding of brand standards and safety regulations
- availability to work full time on-site at Fort Lauderdale Marriott Harbor Beach Resort & Spa.
Job Qualifications
- High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- experience running a shift, scheduling, performance management, problem solving, and day-to-day operations in hospitality preferred
- ability to lead teams, communicate effectively, and provide exceptional customer service
- knowledge of OSHA regulations and brand standards.
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- verifies proper centerpieces are displayed on every table
- inspects cleanliness and presentation of all china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to event type and service standards
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- maintains cleanliness of work areas
- supports compliance with brand standards and legal obligations
- leads shift teams and coordinates daily stand-up, pre-shift, and post-meal meetings
- communicates performance expectations and trains staff
- assists senior managers with financial and administrative duties
- manages departmental inventories and orders supplies
- schedules banquet and event service staff
- practices brand-specific meeting services programs
- assists event technology team to ensure customer satisfaction
- manages guest complaints and ensures quality service.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter