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Assistant Director, University Events & Student Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Tuition Assistance

Job Description

Located in Ypsilanti, Michigan, the institution is a vibrant hub for academic and student affairs on the main campus, committed to enriching student life through dynamic programming and facilities management. Specifically, this role is housed within the Student Life department under the Academic and Student Affairs division, within the Student Center Operations subdivision. The department plays a pivotal role in managing campus spaces such as the Student Center, McKenny Hall event spaces, and the Lakehouse, ensuring these venues operate smoothly while enhancing the student experience through events and services. The hiring institution values collaboration, innovation, and exceptional customer service in... Show More

Job Requirements

  • Completion of a bachelor’s degree in Hospitality Management, Marketing, or Business Administration
  • three years of supervisory experience in event management or conference services
  • three years of experience in large-scale event planning and catering sales
  • experience with budget development and fiscal management
  • excellent communication skills
  • proven leadership with diverse staff and students
  • proficiency in Microsoft Office and web-based tools

Job Qualifications

  • Bachelor’s degree in Hospitality Management, Marketing or Business Administration
  • three years of progressively responsible supervisory experience with staff development and goal setting
  • three years of experience in large event, conference and catering sales
  • experience in fiscal management and budget development
  • excellent oral and written communication skills
  • proven ability to manage diverse staff and students
  • proficiency in Windows operating systems and Microsoft Office Suite
  • preferred experience in higher education event planning, union workforce experience, and proficiency with event management software

Job Duties

  • Ensure customer needs for meetings, catering and conference arrangements are met
  • act as on-site manager for events when required
  • assist with oversight of building operations including submitting work orders and vendor liaison
  • develop, train and supervise part-time staff and student team
  • collaborate with catering, setup and administrative staff to uphold service standards
  • manage Event Management Software including updates and training
  • work with director to develop budget targets and maintain financial controls
  • represent department on university and community planning groups
  • assist with oversight of campus vending operations
  • establish networks with internal and external groups to promote University services and events
  • conduct customer satisfaction surveys and program evaluations
  • ensure customer satisfaction during scheduled events

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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