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Liberty University logo

Assistant Director of Ticket Ops

Lynchburg, VA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program

Job Description

Liberty University is a prominent Christian-affiliated university located in Lynchburg, Virginia, known for its commitment to providing a comprehensive education that integrates academic excellence with a foundation of Christian values. As one of the largest Christian universities in the world, Liberty University serves a diverse student body through a broad range of undergraduate, graduate, and professional programs. The university is deeply committed to fostering an inclusive, non-discriminatory environment in accordance with federal and state laws, upholding equal opportunity employment practices across all levels of staff and faculty. With a focus on innovation, community engagement, and student success, Liberty University continually... Show More

Job Requirements

  • Bachelor’s degree from an accredited college or university
  • minimum 1 year experience in related field
  • cash handling experience
  • ability to perform under stress maintaining a positive attitude
  • capability to stand for extended periods at indoor and outdoor events
  • availability for nights, weekends, and university breaks
  • ability to travel to local and campus locations
  • valid Virginia driver’s license
  • acceptable DMV record
  • liability insurance
  • ability to lift 40 pounds or less regularly
  • proficient English verbal and written communication

Job Qualifications

  • Bachelor’s degree from an accredited college or university
  • 1 years experience in related field
  • cash handling/sales experience
  • must be able to perform well under stress and maintain a positive attitude
  • must be able to stand for hours at a time at both indoor and outdoor events
  • availability including nights, weekends, and university breaks
  • effective verbal and written communication skills
  • strong organizational skills
  • computer and scheduling skills
  • ability to solve routine and complex problems with good judgment
  • public communication skills for professional representation of Liberty University

Job Duties

  • Oversee assigned athletic and university ticketed event operations including event creation, management, and then on site set-up and breakdown of assigned events
  • communications including website management, texting, emails, etc
  • ensure a high-level of customer service is maintained both in the office and at events
  • assist in the renewal process for season tickets with an emphasis on client retention
  • maintain proper cash handling procedures including daily and nightly deposits
  • assist with daily maintenance of ticket software system and office equipment
  • assist with creation of event sales and revenue reports
  • process ticket orders using ticket software and equipment along with cash handling and settlement
  • event specific responsibilities including supervision, assigned tasks, management, ticket selling, etc as assigned
  • maintaining systems such as ticket software, group ticket software, CRM, seat selection, website maintenance, and more
  • strictly adheres to Liberty University policies, representing the University in an exemplary manner
  • works effectively as a team member, embracing and fostering LU’s mission

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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