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Four Seasons

Assistant Director of Spa

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
401(k) retirement plan
Training and Development
Employee accommodation
Dry cleaning
Employee Meals
inclusive workplace culture

Job Description

Four Seasons Hotels and Resorts stands as a premier global luxury hospitality brand, renowned for its dedication to delivering extraordinary experiences through a blend of luxury and heartfelt service. Established with the mission of creating lasting impressions for guests, residents, and partners alike, Four Seasons is driven by a deep-rooted commitment to excellence and genuine care. The company’s culture is built on mutual respect, continuous personal and professional growth, and a unifying passion for enhancing human connections. Operating in 47 countries with 125 hotels and resorts, and over 50 developments in progress, Four Seasons has cemented its status as one... Show More

Job Requirements

  • bachelor degree preferred or equivalent experience
  • prior management experience
  • excellent communication skills
  • leadership capabilities
  • ability to manage multiple departments
  • strong problem-solving skills
  • proficiency in financial reporting and inventory management

Job Qualifications

  • bachelor degree preferred or equivalent experience in a related field
  • previous management experience in luxury hospitality or wellness industry
  • strong leadership and communication skills
  • excellent interpersonal abilities
  • business acumen
  • knowledge of spa, salon, fitness, tennis, and retail operations

Job Duties

  • assist the Director of Spa & Retail with day-to-day operations of spa, salon, fitness, tennis, and retail departments
  • manage staffing and conduct standards training
  • ensure exceptional guest service delivery
  • coordinate retail promotions and events
  • resolve guest complaints and problems efficiently
  • prepare and analyze financial reports
  • maintain supplies and equipment inventory

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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