Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Team member discounts
Family room discounts
flexible schedules
career growth
insurance benefits
401k plan
Vacation pay
sick pay
Holiday pay
Tuition Reimbursement
Community outreach
Job Description
The Westin Tempe is a renowned hotel and part of the Crescent Hotels and Resorts portfolio, known for its dedication to providing exceptional guest experiences. Located in the vibrant city of Tempe, The Westin Tempe offers a sophisticated and inviting environment for both leisure and business travelers. As a part of a larger hospitality family that includes Marriott Hotels, The Westin Tempe prides itself on delivering superior service, maintaining high standards, and fostering a work environment where team members are valued and encouraged to grow.
Crescent Hotels and Resorts is a team of hospitality professionals deeply connected to... Show More
Crescent Hotels and Resorts is a team of hospitality professionals deeply connected to... Show More
Job Requirements
- 4 year college degree preferred
- At least 5 years recent active resort sales manager experience required
- Resort experience in a similar size resort preferred
- Open availability including weekends and holidays
- Strong leadership and communication skills
- Ability to travel for trade shows and client meetings
- Proficient in English reading, writing, and speaking
- Experience in budget management and sales forecasting
- Ability to work in a team-oriented environment
Job Qualifications
- 4 year college degree preferred
- At least 5 years recent active resort sales manager experience required
- Resort experience in a similar size resort preferred
- Thorough knowledge of the hotel sales process including lead generation, solicitation, negotiation and closing techniques
- Knowledge of the management of sales personnel, budget, marketing, forecasting, profit/loss ratios, and daily departmental operations
- Knowledge of the industry, current market trends, and economic factors
- Ability to read and comprehend English language for guest requests, memos, proposals, general correspondence, and similar written materials
- Basic English language writing skills for formulation of proposals, memos, and general correspondence
- Ability to speak English to effectively communicate with clients and hotel team members
- Ability to manage time, resources, and personnel effectively and productively
Job Duties
- Solicits leads from corporate national sales in the national association market for cultivation, development, solicitation and booking
- Develops target lists and action plans for account solicitation
- Assists in assignment and distribution of leads and inquiries
- Assists in the approval of file turnovers
- Organizes and supervises departmental activities including tele-marketing, prospecting and qualifying potential leads, soliciting viable leads, preparing and presenting written proposals/contracts and oral presentations
- Meets with clients on property, during outside sales calls and attends major trade shows around the country to assist in developing and closing major pieces of business
- Directs effort of sales staff including assisting job performance and improvement of job performance
- Assists in compiling sales forecasts, development of guest room rates, collection and reporting of sales data, and management of sales department budget
- Directs maintenance of sales files, accounts and other administrative duties
- Forecasts realistic group pick-up utilizing recent convention history and other information
- Participates where appropriate in related trade organizations
- Performs other duties and responsibilities as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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