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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Starwood Hotels is a prestigious luxury hotel brand management company founded in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group. Our core mission centers on delivering exceptional guest experiences while maintaining respect for nature and fostering an inclusive and empowering culture for our team members. As a mission-driven company, we prioritize sustainability, community engagement, and diversity, ensuring that our workplace is thoughtful, collaborative, and inspiring. Our operations span upscale and luxury hotels where the blend of stellar service and leadership excellence is embraced at every level of the organization.
At Starwood Ho... Show More
At Starwood Ho... Show More
Job Requirements
- Minimum of six years of related work experience in an upscale or luxury hotel
- Advanced knowledge of front office operations
- Strong leadership and team management skills
- Excellent communication skills both verbal and written
- Flexibility to work in a 24-hour operation
- Ability to meet physical and mental demands of the role
Job Qualifications
- Minimum of six years of experience in upscale or luxury hotel environments
- Advanced knowledge of front office operations
- Proven leadership skills with a strong record in guest and team engagement
- Excellent verbal and written communication abilities
- Ability to work flexible hours including nights and weekends
- Experience in managing financial performance within a hospitality setting
Job Duties
- Manage front office operations to ensure exceptional guest service
- Lead and mentor front office team members to enhance engagement and performance
- Oversee daily operational and financial outcomes of the rooms division
- Implement and maintain standards aligned with brand and mission
- Collaborate with other hotel departments to ensure seamless guest experiences
- Drive continuous improvement initiatives and operational efficiency
- Communicate effectively with team members and guests to resolve issues and foster a positive environment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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