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Assistant Director of Residences

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

Starwood Hotels, founded in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group, is a distinguished luxury hotel brand management company. Renowned for delivering exceptional hospitality experiences, Starwood Hotels is mission-driven, with a purpose that shapes every facet of its operations. This commitment extends beyond business objectives, influencing the lives of team members, the satisfaction of guests, the fostering of community among like-minded travelers, and responsible stewardship of the planet. The company prides itself on fostering a diverse, sustainable workforce and promoting an inclusive culture where empowerment and respect for all individuals are paramount.... Show More

Job Requirements

  • Minimum of 5 years residential or hotel operations or management experience
  • Post-secondary diploma or degree is a plus
  • Expertise in residential operations
  • Strong leadership and team engagement abilities
  • Excellent verbal and written communication skills
  • Willingness to work flexible hours in a 24-hour operation
  • Commitment to upholding company mission and values

Job Qualifications

  • Post-secondary diploma or degree preferred
  • Minimum of 5 years experience in residential or hotel operations management
  • Proven leadership skills with a track record of managing teams
  • Strong financial acumen and operational expertise
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced, 24-hour operational environment

Job Duties

  • Provide strategic leadership and management for residential operations
  • Lead and motivate residential teams to ensure exceptional guest service
  • Oversee financial performance and budgeting for residential services
  • Maintain high standards of operational efficiency and quality
  • Foster strong guest and team member engagement
  • Communicate effectively with stakeholders on operational matters
  • Ensure compliance with health, safety, and company policies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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