Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $1.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
tax-advantaged savings accounts
Wisconsin Retirement System pension
Job Description
The University of Wisconsin-Madison, a premier educational and research institution, is currently seeking an Assistant Director of Parking Operations to join its Transportation Services Department within the Division of Facilities Planning and Management (FP&M). FP&M is a full-spectrum service organization that is committed to building, maintaining, and operating the physical environment essential for UW-Madison's educational, research, and outreach missions. The division plays a critical role in shaping the campus's infrastructure and ensuring its facilities operate efficiently, enhancing the experience for faculty, staff, students, and visitors alike. UW-Madison emphasizes diversity, equity, and inclusion and values the unique contributions each individual brings... Show More
Job Requirements
- At least three years of demonstrated experience supervising and developing staff including hiring, onboarding, coaching, performance management, and fostering a collaborative team culture
- At least three years of professional experience leading administrative, operational, financial, transportation, or customer-focused programs of comparable scope and complexity
- At least three years experience managing parking enforcement operations, parking garage operations and parking garage cleaning and maintenance programs or a position comparable in scope and complexity
- Valid driver’s license meeting UW Risk Management standards
Job Qualifications
- Bachelor’s degree preferred in business, public administration or related field
- At least three years of demonstrated experience supervising and developing staff including hiring, onboarding, coaching, performance management, and fostering team culture
- At least three years of professional experience leading administrative, operational, financial, transportation, or customer-focused programs of comparable scope and complexity
- At least three years experience managing parking enforcement operations, parking garage operations, cleaning and maintenance programs or a comparable role
- Driver’s license valid and meets UW Risk Management standards
- Experience collaborating with diverse stakeholders and balancing competing priorities
- Project management experience
- Parking, Transportation & Mobility Professionals (PTMP) or other professional accreditation preferred
- Experience managing parking/transportation programs in higher education or medical campus environment preferred
Job Duties
- Managing the operational aspects of the department's EV charging program and supporting various strategic initiatives
- Maintaining 24/7 coverage of the dispatch office to provide timely assistance to both customers and staff
- Ensuring consistent staffing and service at hospital garage cashier booths
- Serving as a primary liaison with key campus and community partners including UW Police Department, City of Madison Parking, and UW Health
- Overseeing recruitment, performance management, and training for assigned units
- Leading efforts to streamline workflows and reduce staffing gaps to maintain consistent service levels
- Directly supervising two managers and providing support to frontline and supervisory staff across all shifts including days, nights, and weekends
- Exercising supervisory authority including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent employees
- Leading the coordination and integration of various parking operations into overall campus plans and directions, ensuring consistency with applicable statutes, Board of Regent's directions, and university strategies
- Leading the implementation and execution of strategic initiatives and overseeing operational management of designated departmental contracts and service agreements
- Recommending parking initiatives and/or policy and procedural changes to better meet campus needs
- Establishing effective and timely communications with other departments and student groups
- Managing the budget of various units to ensure long-term solvency and fiscal commitments
- Developing and communicating a strategic vision and policy direction consistent with overall campus direction
- Communicating policy and procedural changes to faculty, staff, student groups, customers, and stakeholders
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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